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Office 365 MP Config Issue - Account doesn't have administrator permissions RRS feed

  • Question

  • SCOM 2012 R2 RU3 | Windows Server 2012 R2

    I just configured this MP in the environment using the following references: 
    Office 365 MP Operations Guide
    Reference 1
    Reference 2

    In addition I've configured the Office 365 Subscription Proxy secure reference. When looking in the SCOM console I only see one error: 

    Source:   Office 365 Monitoring 
    Full Path Name:    Office 365 Monitoring 
    Alert Monitor:    Office 365 Connection State monitor 
    Created:    1/14/2015 4:42:56 PM 
    Account doesn't have administrator permissions
     
    Knowledge:     View additional knowledge... 
     
    Summary
    The monitor oversees the availability connection to Office 365 API EndPoint.

    Causes
    An error state is caused by having issues with connecting to Office 365 API EndPoint. It can be caused by:
    • Issues with global connection to Office 365 API EndPoint
    • Credentials for Office 365 Subscription's account are not correct
    • Office 365 Subscription's account is not allowed to getting data from Office 365 EndPoint API

    I've verified that the account is able to log into the server, has the _identifier, and global admin permissions in the Office 365 admin console. 

    Wondering if there's anything I may have missed. 

    Any responses appreciated.

    Wednesday, January 14, 2015 10:00 PM

Answers

  • Hi,

    According to the error message, it is suggest to check whether the Ccredentials for Office 365 Subscription's account are not correct and whether Office 365 Subscription's account is not allowed to getting data from Office 365 EndPoint API. Make sure the subscription is up and healthy

    Would you please change to another admin account and test it.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Proposed as answer by Yan Li_ Monday, January 26, 2015 6:44 AM
    • Marked as answer by Yan Li_ Tuesday, January 27, 2015 1:32 AM
    Monday, January 19, 2015 8:31 AM
  • Verify that a proxy account is domain account.

    Also check below office 365 MP Guide

    http://www.microsoft.com/en-us/download/details.aspx?id=43708


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"Mai Ali | My blog: Technical | Twitter: Mai Ali

    • Proposed as answer by Yan Li_ Monday, January 26, 2015 6:44 AM
    • Marked as answer by Yan Li_ Tuesday, January 27, 2015 1:32 AM
    Monday, January 19, 2015 3:03 PM

All replies

  • Hi,

    According to the error message, it is suggest to check whether the Ccredentials for Office 365 Subscription's account are not correct and whether Office 365 Subscription's account is not allowed to getting data from Office 365 EndPoint API. Make sure the subscription is up and healthy

    Would you please change to another admin account and test it.

    Regards,

    Yan Li


    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Proposed as answer by Yan Li_ Monday, January 26, 2015 6:44 AM
    • Marked as answer by Yan Li_ Tuesday, January 27, 2015 1:32 AM
    Monday, January 19, 2015 8:31 AM
  • Verify that a proxy account is domain account.

    Also check below office 365 MP Guide

    http://www.microsoft.com/en-us/download/details.aspx?id=43708


    Please remember, if you see a post that helped you please click "Vote As Helpful" and if it answered your question, please click "Mark As Answer"Mai Ali | My blog: Technical | Twitter: Mai Ali

    • Proposed as answer by Yan Li_ Monday, January 26, 2015 6:44 AM
    • Marked as answer by Yan Li_ Tuesday, January 27, 2015 1:32 AM
    Monday, January 19, 2015 3:03 PM