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USB Hard drive problem with Vista - now corrupt RRS feed

  • Question

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    Hi

     

    I recently bought a new laptop with Vista installed and have been having problems with my usb hard drive.

     

    Everytime I connected it a message came up saying the disc had file errors and needed fixing. To try and get rid of it I decided to run the wizard and left it over night to do its thing,

     

    The next morning I find that windows had installed updates and re-started part way through the scan it was doing on my hard drive. The drive is now corrupt and unreadable.

     

    I think the master file table is damaged. Data is still on the drive - about 220gb's worth. I can really afford to lose that amount of data.

     

    Do you advise if it is possible to recover this and if so how.

     

    Many thanks

     

    Lee

     

    Friday, October 24, 2008 4:45 PM

Answers

  • Hi Lee,

     

    I am sorry to hear your issue.

     

    Please understand that many factors can cause drive unreadable. Unfortunately, data recovery is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

     

    In addition, you can try to use data recovery software to revert data.

     

    Thank you for your understanding.

     

    Monday, October 27, 2008 9:20 AM
    Moderator