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Ive installed Office 2010 - Cannot open my old Word 2002 files

    Question

  • I was running XP and Works 2005 (which includes Word 2002). I resintalled my OS, upgraded to Office 2010 and now when I try to open my old Word 2002 files i get an error stating that the file extennsion does not match the file format. I'm aware that MS changed the extensions in 2007 and I'm guessing that Word 2002 as part of Works is not a full version. However I'm sure there must be a tool to allow me to convert my old files so that I can read and edit in 2010. Can anyone advise? Thanks very much

    Monday, October 11, 2010 10:45 AM

Answers

  • Sorry for taking so long to reply.

    Yes, I mean open the document from within Word by clicking Open on the Quick Access Toolbar or by clicking File>Open.


    Brian Tillman [MVP-Outlook]
    • Marked as answer by Jennifer Zhan Thursday, October 21, 2010 5:17 AM
    Tuesday, October 19, 2010 7:36 PM

All replies

  • Only the Works Suites contained Word.  Is yours one of them?  There is both a Works 2005 and a Works Suite 2005.  I believe that the former did not include Word, while the latter did.

    Word 2010 is able to open Works 6 through Works 9 files with the .wps file type.  It should be able to open any verison of Word file with the .doc file type, but try specifically choosing "Word 97-2003" in the "Files of type" drop-down to see if that makes a difference.


    Brian Tillman [MVP-Outlook]
    Monday, October 11, 2010 7:23 PM
  • Thanks Brian, correct, its Works Suite 2005 and it has Word 2002 bundled in to it.

    You say "try specifically choosing "Word 97-2003" in the "Files of type" drop-down"

    Where exactly would I find this drop down? i cant even get the file to open. If I right click the file there is no such option.

    Do you mean I need to first open Word 2010 and then try to open the old 2002 files from within using a drop down file type? Rather than trying to go and directly open the 2002 file?

    Tuesday, October 12, 2010 10:42 AM
  • Sorry for taking so long to reply.

    Yes, I mean open the document from within Word by clicking Open on the Quick Access Toolbar or by clicking File>Open.


    Brian Tillman [MVP-Outlook]
    • Marked as answer by Jennifer Zhan Thursday, October 21, 2010 5:17 AM
    Tuesday, October 19, 2010 7:36 PM
  • Hello, I have the same problem and tried Brian's suggested method to open my old documents that were saved in 97-2003 document format, but it still doesn't work, and the word 2010 keeps being "not responding". It is a huge problem to me as most of my documents that I need frequent access are in Word 1997-2003 format. Is there any way that I can open the old version files?

    Is there anywhere that I can download the old version of Word and run it alongside the Word 2010?

    I would be grateful for all your help.

    Thursday, November 18, 2010 9:06 PM