Capture Failure Error/Image Captures Successfully RRS feed

  • Question

  • I received this error but the image was captured. Some of my associates stated they were getting errors when using the methods I came up with and I had never seen this in the past. Any ideas as to what causes this error?

    Joseph N. Sunderman | IT Professional

    Wednesday, November 26, 2014 2:50 AM


  • Never seen that before.
    C:\windows\system32>err 0xc0000005
    # for hex 0xc0000005 / decimal -1073741819 :
      STATUS_ACCESS_VIOLATION                                       ntstatus.h
    # The instruction at "0x%08lx" referenced memory at
    # "0x%08lx". The memory could not be "%s".

    This would suggest that there is a corruption of one of the mshta.exe binaries. Next step would be to uninstall/reinstall the ADK, and update the deployment share from scratch.

    If, afterwards, you are still getting this issue, please upload your bdd.log file to a public stite like Onedrive and share the link.

    Keith Garner - Principal Consultant [owner] -

    Wednesday, November 26, 2014 5:45 PM