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Send notification to manager when attributes have been updated by user (Department, Job Title) RRS feed

  • Question

  • Hello,

    I would like to send a notification to a user's manager (\\Target\Manager) if the user updates their Department of Job Title. Does anyone have any idea how to do this without making sets for each department and job title?

    Wednesday, April 29, 2015 12:39 PM

Answers

  • Hello,

    that is quite simple, just create a MPR that triggers a action workflow with a notification activity.
    MPR should be request based
    Requestor "All People"
    Target Set "All People" (both targets before and after)
    trigger on Modify attribute
    Selected Attributes: Department and jobtitle.

    Notification activity should send email to [//Target/Manager] then.

    /Peter


    Peter Stapf - ExpertCircle GmbH - My blog: JustIDM.wordpress.com

    • Marked as answer by Jgonsalves Wednesday, April 29, 2015 10:41 PM
    Wednesday, April 29, 2015 1:41 PM

All replies

  • Hello,

    that is quite simple, just create a MPR that triggers a action workflow with a notification activity.
    MPR should be request based
    Requestor "All People"
    Target Set "All People" (both targets before and after)
    trigger on Modify attribute
    Selected Attributes: Department and jobtitle.

    Notification activity should send email to [//Target/Manager] then.

    /Peter


    Peter Stapf - ExpertCircle GmbH - My blog: JustIDM.wordpress.com

    • Marked as answer by Jgonsalves Wednesday, April 29, 2015 10:41 PM
    Wednesday, April 29, 2015 1:41 PM
  • As Peter said, but I actually think he does need MPR either.  he must have one that grants users' access to change their attributes.

    Just add the WF to that MPR.


    Nosh Mernacaj, Identity Management Specialist


    Wednesday, April 29, 2015 4:40 PM
  • Sure he need a MPR to give users permission to modify the attributes, but I assmed that this is already in place.

    But try to aviod the combination of workflow and permisson MPRs in "one" MPR.
    As a best practice it is a good idea to keep them seperate.

    /Peter


    Peter Stapf - ExpertCircle GmbH - My blog: JustIDM.wordpress.com

    Wednesday, April 29, 2015 6:04 PM
  • Peter,

    You are right on that., But question was about notification when the change occurred, I assumed that the permission is there.

    So, this is semantics, but I don't like too many MPRs that do the same thing because it makes it harder to troubleshot and manage, that's why I suggested to reuse the same MPR. 

    But you are correct on all accounts.


    Nosh Mernacaj, Identity Management Specialist

    Wednesday, April 29, 2015 6:19 PM
  • Thank you - worked perfectly.
    Wednesday, April 29, 2015 10:41 PM