Reading Panes views on Shared Mailbox changes automatically issue RRS feed

  • Question

  • Can someone please advise if this is a known bug or if it's just because it is the way the software is configured?

    Our email account are hosted by Microsoft on Office365.

    Email accounts are added as an account on Outlook2010.

    When accessing shared mailboxes, the reading pane view settings changes automatically from time to time from "Date to Category". 

    I noticed that others have raised a query on this previously but never got a properly answer.

    NOTE:  PLEASE DO NOT SUGGEST TURNING OFF READING PANE AS THAT IS A STUPID IDEA FOR THOSE WHO SUGGESTS IT.  We all know you can turn it off as an option but if people wants to use it, you don't just tell them not to use it as a workaround.

    You wouldn't tell someone to go catch a bus if their car is broken temporary.  You fix the car so that you can use it later.

    Thank you.

    Friday, November 7, 2014 2:42 AM