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One touch access failed to establish a network connection for nokia pc suite

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hi.I've got that Error msg on my PC (one touch access failed to establish a network connection) , im using Nokia N7230 on the latest version of Nokia PC Suit .So it appears whenever i tried to connect to the internet my Nokia BT Modem Or data Cable . Any Suggestions? :) Thanks

Monday, September 7, 2015 6:59 AM

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Hi Dhana1989,

I have checked the Nokia PC Suit`s system requirements. Windows 10 is not included in it. I suspect there may be a compatibility issue.

Here is a link fo reference:
Nokia PC Suit
http://www.microsoft.com/en-us/mobile/support/product/nokia-pc-suite/
"Compatible with PC Windows 7, Vista, or XP."

To get more help about the mobile device issue, it is recommended to ask for help from our Mobile Device forum.
Mobile Devices
http://answers.microsoft.com/en-us/mobiledevices/

Best regards

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Edited by MeipoXuMicrosoft contingent staff Tuesday, September 8, 2015 6:06 AM
- Proposed as answer by MeipoXuMicrosoft contingent staff Friday, September 11, 2015 1:11 AM
- Marked as answer by Kate LiMicrosoft employee Tuesday, September 15, 2015 1:52 AM
Tuesday, September 8, 2015 6:05 AM