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Missing desktop files and photos on desktop folder after changing file and folder settings. RRS feed

  • Question

  • I recently changed taskbar and start menu properties, system prompted restart. After restarting my desktop files folders disappeared from my desktop, including a folder that i have couple hundreds photos.

    Please help.

    Thursday, February 23, 2017 1:05 AM

All replies

  • Try a System Restore. If there is any earlier restore point then use that to restore.

    S.Sengupta, Windows Insider MVP

    Thursday, February 23, 2017 1:39 AM
  • Hi,

    How long have you been experiencing this problem? Did the issue occur before?

    I would suggest you to rebuild the icon cache and then check.

    Rebuilding the Icon Cache Database:

    1. Close all folder windows that are currently open.

    2. Launch Task Manager using the CTRL+SHIFT+ESC key sequence, or by running taskmgr.exe.

    3. In the Process tab, right-click on the Explorer.exe process and select End Process.

    4. Click the End process button when asked for confirmation.

    5. From the File menu of Task Manager, select New Task (Run…)

    6. Type CMD.EXE, and click OK

    7. In the Command Prompt window, type the commands one by one and press ENTER after each command:

    CD /d %userprofile%\AppData\Local

    DEL IconCache.db /a

    EXIT

    8. In Task Manager, click File, select New Task (Run…)

    9. Type EXPLORER.EXE, and click OK.

    If the issue still persist, I would suggest you to create a new user account and check.

    To create a user account:

    1. To open User Accounts, click the Start button, click Control Panel, click  User Accounts and Family Safety, and then click User Accounts.

    2. Click Manage another account. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. Click Create a new account.

    4. Type the name you want to give the user account, click an account type, and then click Create Account.

    If the issue is solved in new user account, you may have corrupted profile.

    Below is the link to troubleshoot a corrupted profile, you can follow the steps mentioned in the link.

    https://support.microsoft.com/en-us/help/14039/windows-7-fix-corrupted-user-profile

    Best Regards,

    Tao


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    • Proposed as answer by Tony_Tao Wednesday, March 1, 2017 7:53 AM
    Friday, February 24, 2017 5:35 AM