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When will IE10 be available to Windows 7 Pro users? RRS feed

  • Question

  • I know IE10 is available for Windows 7 SP-1 or greater, but for those of us using 7 Pro trying to upgrade to IE10, I get a message while attempting this download, that says "Not supported on your OS".  I have the Pro version due to a need at work and cannot downgrade my OS just to get IE10. So, when will you fix this bug in your MS download website? Is it because the Pro version comes with XP capabilities?
    Thursday, May 9, 2013 10:23 AM

Answers

All replies

  • Server Pack 1 is not a product family, so you can't "downgrade" to it.  It's an upgrade / update that works on all Windows 7 flavors (Home, Pro, Enterprise, etc).  You need to install it on your Windows 7 Pro machine in order to update it (from http://www.microsoft.com/en-us/download/details.aspx?id=5842) with Internet Explorer 10 (which requires Service Pack 1 when being installed on Windows 7).

    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Thursday, May 9, 2013 1:08 PM
  • My system is set up to download all update, but anyway I went there, downloaded this SP1 in the link you provided, then tried to download IE10 and got a message - System not supported - to complete download... I still can't download IE10.
    Friday, May 10, 2013 12:24 AM
  • Can you open a Command Prompt and run ver  and let me know what version of Windows you are running?

    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Friday, May 10, 2013 4:26 AM
  • Hi dlaw2

    You can refer to the link below for the requirements of IE 10.

    http://windows.microsoft.com/en-us/internet-explorer/ie-system-requirements#ie=ie-10-win-7

    From your description, It is probably that your system is not Windows 7 Pro SP1.

    You must upgrade your system to SP1 by installing windows 7 SP1 . Click the link below to download SP1.

    http://www.microsoft.com/en-us/download/details.aspx?id=5842

    Friday, May 10, 2013 9:10 AM
    Moderator
  • Command prompt says:  Microsoft windows (version 6.1.7600)

    Control Panel > System and Security > System

    Windows edition

       Windows 7 Professional

       Copyright ® 2009 Microsoft Corporation.  All rights reserved.

    Processor:     Intel ® Pentium ® CPU  P6100 @ 2.00GHz  2.0 GHz

    Installed Memory (RAM):      8.00 GB (7.68 GB usable)

    System type:      64-bit Operating System

    • Edited by dlaw2 Friday, May 10, 2013 10:24 AM
    Friday, May 10, 2013 10:15 AM
  • 6.1.7600 is base Windows 7 (no SP).  You still need to install Service Pack 1 from the link I gave you in the first post (http://www.microsoft.com/en-us/download/details.aspx?id=5842).  Once you've installed the Service Pack, your version should be 6.1.7601.  Once that is true, try installing Internet Explorer 10 again and you should now meet the requirements and be successful.

    David Coulter | http://DCtheGeek.blogspot.com | @DCtheGeek

    Friday, May 10, 2013 12:50 PM
  • When I navigate to the link you've provided, I see about 9 options available, are all of these required in the download?  Also, found an issue this morning, my version of WinRAR had expired, so I've purchased the required liscense, thinking this is part of my pc issue in downloading.  Lastly, my pc software is set up for automatic downloads, which seems to be performing correctly, except when I run an "update" it always says there are no new updates, apparently it does not recognize the SP1 update option. 
    Friday, May 10, 2013 1:13 PM
  • Thank you, thank you, thank you sir!  Finally, mostly due to your support/help, I have now finally downloaded Windows 7 SP1.  Also downloaded IE10, I think, I was surprised that it didn't appear any different than IE9.  I would have finished this updating earlier today, but for the last few weeks, I have been spending 8-10 hours each day performing upgrades/repairs to our sailboat, trying to get it ready for this season's adventures, the wife had put some pressure on the schedule wanting to take the boat out to the outer banks for mothers day... just a little cleaning up left to do and after this incoming cold front, we will set sail on Monday morning for a three to four day cruise (I'm really looking forward to getting some premium fishing in)! Thank you sir!

    Dan

    Friday, May 10, 2013 10:52 PM
  • When I navigate to the link you've provided, I see about 9 options available, are all of these required in the download?  Also, found an issue this morning, my version of WinRAR had expired, so I've purchased the required liscense, thinking this is part of my pc issue in downloading.  Lastly, my pc software is set up for automatic downloads, which seems to be performing correctly, except when I run an "update" it always says there are no new updates, apparently it does not recognize the SP1 update option. 

    Your system is 64bit (according to the data supplied above) so you want this one:

    Perhaps before downloading 903MB, you should check your WindowsUpdates "Optional" category?
    Using WU to apply the SP1 will be less download (if that's an important thing for you), because WU will only download the differences/incremental changes, compared ebtween your machine's current patch-levels and the SP1 levels.


    Don
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    Friday, May 10, 2013 10:56 PM