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DPM Event 943 - Couldn't retrieve task RRS feed

  • Question

  • I'm receiving this error on my Primary DPM Server:

    The description for Event ID 943 from source MSDPM cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

    If the event originated on another computer, the display information had to be saved with the event.

    The following information was included with the event:

    Unable to connect to the DPM database because the database is in an inconsistent state.

    Problem Details:
    <FatalServiceError><__System><ID>19</ID><Seq>0</Seq><TimeCreated>10/28/2013 4:30:52 PM</TimeCreated><Source>DpmThreadPool.cs</Source><Line>163</Line><HasError>True</HasError></__System><ExceptionType>DBCorruptionException</ExceptionType><ExceptionMessage>Couldn't retrieve Task '1647eed3-2d99-469b-a6cb-8b133c7dff63' from the database</ExceptionMessage><ExceptionDetails>Microsoft.Internal.EnterpriseStorage.Dls.DB.DBCorruptionException: Couldn't retrieve Task '1647eed3-2d99-469b-a6cb-8b133c7dff63' from the database
       at Microsoft.Internal.EnterpriseStorage.Dls.DB.Catalog.IntegrityCheck(Boolean condition, String message)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.DB.Task.GetInstance(Guid taskID)
       at Microsoft.Internal.EnterpriseStorage.Dls.TaskExecutor.TaskExecutor.ExecuteTask(Guid jobID, Guid taskID, WindowsIdentity runAsIdentity, ExecuteTaskFlags flags, ExecuteTaskCallback callback)
       at Microsoft.Internal.EnterpriseStorage.Dls.JobManager.ActiveJob.DispatchRequestCallback(Object state)
       at Microsoft.Internal.EnterpriseStorage.Dls.EngineUICommon.DpmThreadPool.Function(Object state)
       at System.Threading.ExecutionContext.runTryCode(Object userData)
       at System.Runtime.CompilerServices.RuntimeHelpers.ExecuteCodeWithGuaranteedCleanup(TryCode code, CleanupCode backoutCode, Object userData)
       at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallbackInternal(_ThreadPoolWaitCallback tpWaitCallBack)
       at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback(Object state)</ExceptionDetails></FatalServiceError>

    We can't find any information about that task in the database, or for that matter, in older versions of the database. I'm trying to figure out a way to fix this without having to do a full restore and so far have found nothing online about this particular "cannot retrieve task" in event 943. Any ideas?

    Monday, October 28, 2013 4:44 PM

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