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blue screen after mins of gaming RRS feed

  • Question

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    ok everytime i play a modern or slightly modern game it lets me play for a few mins then suddenly some distortions happen round my cursor and i lose signal with my screen then blue screen lots of writing and minidumping pysical memory every time and no patches have solved it can anyone help or they have the same problem ill give details once it happens again ok thanks
    Tuesday, December 18, 2007 10:14 PM

Answers

  • Hello Steven,

     

    Thank you for the post.

     

    Please understand that to troubleshoot the blue screen issues, we usually need to perform debugging. However, in this forum, we do not provide debugging support. If you would like to perform debugging, please contact Microsoft Customer Support Service (CSS).

     

    To obtain the phone numbers for specific technology request, please refer to the website listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US,  please refer to http://support.microsoft.com for regional support phone numbers.

     

    Having said that, I also made a research for the issue to see if we can eliminate it. According to some similar cases, I recommend you to update the drivers of the motherboard, chipset, sound card and video card, to the latest version. Many similar BSOD issues occurring in games are caused by conflicting or incorrect driver of sound card and video card.

     

    I hope this problem can be fixed soon! Merry Christmas!

     

    Regards,

    Lionel Chen

    Microsoft Online Community Support

     

    Monday, December 24, 2007 8:22 AM