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IE keeps crashing my computer and goes to the blue RRS feed

  • Question

  • Whenever I launch IE after 5-10 sec my computer crashes and goes to the blue screen. which does a memory dump. I then need to turn the computer off and restart it to get it to run. This will keep happening after the system does a repair. I'm not sure what to do??? HELP
    Tuesday, January 14, 2014 10:28 PM

All replies

  • Please upload the dump file mentioned in the post here.

    Start the Windows Explorer and go to the folder, default location is %SystemRoot%\Minidump. next, copy the dmp files to your desktop, zip all dmp into a zip file and upload the zip file to your public Skydrive folder and post a link here.

    How to use Skydrive

    http://www.wikihow.com/Use-SkyDrive

    NOTE This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.

    Regards


    Yolanda
    TechNet Community Support

    Thursday, January 16, 2014 5:54 AM
    Moderator