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IMAP Gmail setting (as advised in Gmail settings) in Outlook 2007 results in screen for password popping up all the time RRS feed

  • Question

  • IMAP Gmail setting (as advised in Gmail settings) in Outlook 2007 results in screen for password popping up all the time as it does not connect to the server for some reason. What is cause of this and solution?

    • Edited by Ken963 Wednesday, November 21, 2018 12:00 PM
    Wednesday, November 21, 2018 11:59 AM

All replies

  • Hi Ken,

    Is this the first time you configure the Gmail account to Outlook 2007?
    Have you changed your password recently? 

    Please refer to the instructions in the Gmail help page and make sure you have followed the steps properly when configuring the account.

    It is also suggested to follow the steps in the link below to check the result:

    https://support.google.com/mail/answer/7126229?hl=en&visit_id=636784486479212633-911962765&rd=1#cantsignin

    Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    By the way, since Office 2007 has reached its end of support, it is recommended to upgrade to the mainstreaming products like Office 365 or Office 2019 for better user experience. Thanks for your understanding and support.

    Regards,

    Yuki Sun


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, November 22, 2018 3:07 AM
  • Hi Ken,

    Just checked in to see if you have resolved the issue, If the reply above was helpful, it would be appreciated that you can help mark it as answer to close the thread. Thanks for your understanding and support.

    Regards,

    Yuki Sun


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, December 3, 2018 10:50 AM