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Installing software on server 2012

    Question

  • I have been volunteered to look at an issue at work.

    They have software that creates reports on windows 2003 boxes, and are trying to migrate it to 2012 boxes. The software apparently installs, but we/they are expecting it to save reports in individual user folders and it throws an error because is looking for /Documents and Settings/%username%

    I have just been thrown into this and windows os is not my strong suit. So forgive me for this very basic question.

    I initially found migration services but those are expensive and did not find anything to narrow down my search. Is there a fix or hack for this?

    Best,

    Tuesday, February 12, 2019 5:22 PM

All replies

  • Oh yeah, looks like the home directory is also set by the domain in the 2012 box. Not to make things more complicated.
    Tuesday, February 12, 2019 5:27 PM
  • What software is it? I'd check with the developer about an update or support for Server 2012

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, February 12, 2019 5:31 PM
  • Yeah, that is a loose end unfortunately, it is called Tricepts, by Retalix software, bought by NCR years ago. I'm told they went down that road but yeah I should probably reach out myself. I mean why fight it right?
    Tuesday, February 12, 2019 5:40 PM
  • I would ask the developer and they can probably help you update.
    Tuesday, February 12, 2019 5:42 PM
  • They may know here about an update or replacement.

    https://www.ncr.com/retail

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.


    Tuesday, February 12, 2019 5:46 PM
  • Documents and setting should already exist as a junction that routes the I/O to c:\users. 

    C:\>dir /a
     Volume in drive C is OS
     Volume Serial Number is 9EE0-DE09
     Directory of C:\
    05/19/2018  08:15 AM    <DIR>          $Recycle.Bin
    01/06/2019  08:54 PM    <DIR>          $SysReset
    01/22/2016  06:45 PM    <DIR>          apps
    03/18/2014  04:54 AM           398,356 bootmgr
    10/30/2015  02:18 AM                 1 BOOTNXT
    02/04/2019  12:59 PM    <DIR>          Config.Msi
    08/13/2014  02:19 PM               113 DBAR_Ver.txt
    01/10/2016  08:59 PM    <DIR>          DELL
    01/25/2015  06:17 PM            24,163 dell.sdr
    08/22/2013  09:45 AM    <JUNCTION>     Documents and Settings [C:\Users]

    C:\>dir "c:\documents and settings\dave"
     Volume in drive C is OS
     Volume Serial Number is 9EE0-DE09
     Directory of c:\documents and settings\dave

    01/23/2019  12:28 PM    <DIR>          .
    01/23/2019  12:28 PM    <DIR>          ..
    01/23/2019  10:33 AM    <DIR>          .config
    01/23/2019  12:29 PM    <DIR>          .dotnet
    01/06/2019  08:19 AM    <DIR>          3D Objects
    01/06/2019  08:19 AM    <DIR>          Contacts
    02/12/2019  12:22 PM    <DIR>          Desktop
    02/11/2019  09:23 AM    <DIR>          Documents
    02/12/2019  12:22 PM    <DIR>          Downloads

    C:\>dir "c:\documents and settings\%username%"
     Volume in drive C is OS
     Volume Serial Number is 9EE0-DE09
     Directory of c:\documents and settings\Dave
    01/23/2019  12:28 PM    <DIR>          .
    01/23/2019  12:28 PM    <DIR>          ..
    01/23/2019  10:33 AM    <DIR>          .config
    01/23/2019  12:29 PM    <DIR>          .dotnet
    01/06/2019  08:19 AM    <DIR>          3D Objects
    01/06/2019  08:19 AM    <DIR>          Contacts
    02/12/2019  12:22 PM    <DIR>          Desktop

    If your domain is setting the home directory to somewhere else, and you can't find an updated/corrected version of the software, you may have to create another junction in c:\users that points to the real users folder. 

    mklink /d c:\users\%username% d:\UserProfileData\%username%

    Tuesday, February 12, 2019 6:02 PM
  • Thanks, I reached out to them, we'll see.
    Tuesday, February 12, 2019 6:13 PM
  • Thanks, I will see what I can do.
    Tuesday, February 12, 2019 6:14 PM
  • Sounds good, you're welcome.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Tuesday, February 12, 2019 8:08 PM
  • Hi JohnnyBGode,

    I'm glad to hear that you find the way.

    Please feel free to let us know if you need further assistance.   

    Best regards,

    Yilia 


    Please remember to mark the replies as answers if they help.
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    Wednesday, February 13, 2019 9:29 AM
    Moderator