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SCCM Client not installing. <![LOG[Download Update: Copy job has been queued.]LOG]!> RRS feed

  • Question

  • On a new installation of SCCM, the client is not getting installed on my test systems. ccmsetup.log shows the following, with the last line repeated every 5 minutes. Any ideas?


    <![LOG[Adding file 'http://serverone.cube.net:80/CCM_Client/i386/msxml6.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\msxml6.msi'.]LOG]!><time="14:15:29.971+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6457">

    <![LOG[Adding file 'http://serverone.cube.net:80/CCM_Client/i386/msrdcoob_x86.exe' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\msrdcoob_x86.exe'.]LOG]!><time="14:15:30.019+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6457">

    <![LOG[Adding file 'http://serverone.cube.net:80/CCM_Client/i386/wimgapi.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\wimgapi.msi'.]LOG]!><time="14:15:30.081+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6457">

    <![LOG[Adding file 'http://serverone.cube.net:80/CCM_Client/i386/client.msi' to BITS job, saving as 'C:\WINDOWS\system32\ccmsetup\client.msi'.]LOG]!><time="14:15:30.144+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6457">

    <![LOG[Couldn't get directory list for directory 'http://serverone.cube.net/CCM_Client/i386/00000409'.  This directory may not exist.]LOG]!><time="14:15:30.191+420" date="03-26-2008" component="ccmsetup" context="" type="0" thread="1924" file="ccmsetup.cpp:6059">

    <![LOG[Starting BITS download for client deployment files.]LOG]!><time="14:15:30.191+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6548">

    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:15:31.290+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6630">

    <![LOG[ccmsetup is shutting down]LOG]!><time="14:20:06.812+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="2004" file="ccmsetup.cpp:3818">

    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:20:32.653+420" date="03-26-2008" component="ccmsetup" context="" type="1" thread="1924" file="ccmsetup.cpp:6630">

    Wednesday, March 26, 2008 10:39 PM

Answers


  • Here’s I what I did to fix it:

     

    >bitsadmin.exe /list /allusers (this showed me 75 jobs queued)

    >bitsadmin.exe /reset /allusers (deletes all the jobs)

    Killed the ccmsetup.exe process in task manager (stopping the service didn’t work)

    Started the ccmsetup service


    Wednesday, April 2, 2008 9:18 PM

All replies

  • We use BITS to download the files from the management point. So I'd check BITS to see if there is a backlog of jobs. Try BITSAdmin.exe.

     

    There could also be BITS throttling values configured that are slowing down the installation.

     

    Thursday, March 27, 2008 2:49 AM

  • Here’s I what I did to fix it:

     

    >bitsadmin.exe /list /allusers (this showed me 75 jobs queued)

    >bitsadmin.exe /reset /allusers (deletes all the jobs)

    Killed the ccmsetup.exe process in task manager (stopping the service didn’t work)

    Started the ccmsetup service


    Wednesday, April 2, 2008 9:18 PM
  • where do I start the bitsadmin.exe /list /allusers and the bitsadmin.exe /reset /all users from?

    Saturday, December 12, 2009 1:23 AM
  • where do I start the bitsadmin.exe /list /allusers and the bitsadmin.exe /reset /all users from?
    On the client.
    Monday, December 14, 2009 8:24 AM
  • do I use a command prompt and type in the command.
    this is where my bitsadmin.exe is located.
    c:\support\tools\support.cab
    Monday, December 14, 2009 6:29 PM
  • hello I tried those commands and it killed the queued jobs.
    I restarted the ccmsetup and it was installing again but got the same error message after it restarted downloading the BITS.
    here is the log near the end.

    Starting BITS download for client deployment files.]LOG]!><time="13:15:22.763+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6705">
    Download Update: Connecting to the server.]LOG]!><time="13:15:23.794+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6791">
    Download Update: 1313182 out of 17847296 bytes transferred.]LOG]!><time="13:25:23.775+480" date="12-14-2009" component="ccmsetup" context=""
    <![LOG[Download Update: 661233 out of 17847296 bytes transferred.]LOG]!><time="13:20:23.780+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: 1313182 out of 17847296 bytes transferred.]LOG]!><time="13:25:23.775+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: 1972036 out of 17847296 bytes transferred.]LOG]!><time="13:30:23.775+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:35:23.777+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Connecting to the server.]LOG]!><time="13:15:23.794+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6791">
    <![LOG[Download Update: 661233 out of 17847296 bytes transferred.]LOG]!><time="13:20:23.780+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: 1313182 out of 17847296 bytes transferred.]LOG]!><time="13:25:23.775+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: 1972036 out of 17847296 bytes transferred.]LOG]!><time="13:30:23.775+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6783">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:35:23.777+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:40:23.779+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:45:23.781+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:50:23.728+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="13:55:23.692+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:00:23.677+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:05:23.671+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:10:23.667+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:15:23.665+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:20:23.663+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:25:23.628+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:30:23.611+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:35:23.600+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    <![LOG[Download Update: Copy job has been queued.]LOG]!><time="14:40:23.594+480" date="12-14-2009" component="ccmsetup" context="" type="1" thread="5548" file="ccmsetup.cpp:6787">
    Tuesday, December 15, 2009 12:29 AM
  • I have the exact same issue.
    Why is it taking so long to downloade a 17meg file!

    BITS sucks !
    Thursday, January 14, 2010 5:38 PM