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BLUE SCREEN OF DEATH windows 7 RRS feed

  • Question

  • i AM KINDA IGNORANT HERE so please dumb this down to me. my pc has blue screened me ten times today. before I lose my job what do I do. ?

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.256.48
      Locale ID: 1033

    Additional information about the problem:
      BCCode: a
      BCP1: 00000016
      BCP2: 00000002
      BCP3: 00000000
      BCP4: 82E73AE8
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 256_1

    Files that help describe the problem:
      C:\Windows\Minidump\032017-20841-01.dmp
      C:\Users\chris\AppData\Local\Temp\WER-85909-0.sysdata.xml

    Monday, March 20, 2017 4:52 PM

All replies

  • Hi Chris.

    The IRQL_NOT_LESS_OR_EQUAL (0x0000000A) bug check indicates that Microsoft Windows or a kernel-mode driver accessed (for reading, as per value of the BCP3 parameter) paged memory at an invalid address while at a raised interrupt request level (IRQL). This is typically  either a bad pointer or a pageability problem.
    Upload the DMP file created by Windows at the bug check's time to your OneDrive, make it publicly accessible and post the URL here, so we can analyze it and suggest you a solution.

    Bye.


    Luigi Bruno
    MCP, MCTS, MOS, MTA

    Monday, March 20, 2017 5:20 PM
  • It is a major confliction between win 7 32 bit and avast  update avast to latest database and your good to go alternatively delete avast and install bitdefender its much better
    Monday, March 20, 2017 5:23 PM