This is the forum to discuss questions and feedback for Microsoft Word, better to visit the following link to find the support for works:
http://www.microsoft.com/products/works/support.mspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Tony Chen
TechNet Community Support
