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Windows media Player Plug-In RRS feed

  • Question

  • Using Vista, starting yesterday (Oct. 30, 2011) I have  been getting the following message:

    "An additional plug-in is required to display some elements on this page". This message appears on my Bing homepage, Yahoo mail, and several other pages being displayed.

    I go through the Install Plug-In process, but that does not resolve the problem. I also follow the "Problems Installing" process, which claims it may be a Windows media Player and/or Java issue, but that also does not resolve the problem.

    Has anyone else come across this problem?

    Thanks.

    Sunday, October 30, 2011 2:22 PM

Answers

  • Hi,

     

    Does this issue occur when you trying to use the Internet Explorer to open the site?

     

    What’s the additional plug-in prompted to install?

     

    Is it the flash player to install? If so, you may need to install adobe flash player. Please refer to the adobe site for it.

     

    Regards,

     

    Sabrina


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    • Marked as answer by Sabrina Shen Monday, November 7, 2011 5:38 AM
    Friday, November 4, 2011 7:16 AM