Simultaneous ring in lync results voicemail RRS feed

  • Question

  • We have Lync 2010 server, enterprise voice and UM server feature to leave voice messages.

    Few of our users have enabled the simultaneous ring in lync client (2010). Very first call of day going to voice message directly by default and later from second call, it works fine.

    Is this the bug in Lync 2010 server?

    Any thoughts?



    Thursday, August 28, 2014 6:16 PM


  • Hi,

    Did you receive any error message when call directly to voicemail?

    Please try to disable the simultaneous ring in Lync client and test if the issue happen again.

    Please also check if Lync Server 2010 update to the latest version, if not, update it and then test again.

    Best Regards,

    Eason Huang

    Eason Huang
    TechNet Community Support

    • Marked as answer by Eason Huang Thursday, September 4, 2014 8:20 AM
    Friday, August 29, 2014 2:38 AM