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Is this even possible? RRS feed

  • Question

  • So here is my situation.

    I have just recently transitioned from Exchange 2003 to 2010. Everything worked like a charm. I removed the interop connector group after moving the mailboxes and public folders. I then was working on getting a Windows Mobile 6.5 device to sync to the new server with a self-signed certificate. I was trying everything I could find online to no avail. I found a last ditch effort yesterday that required me to install Active Directory Certification Services and create a personal cert for the device. This did not work and had some after effects that were definitely not desired. Installing the ADCS broke the Exchange Server install. It destroyed Kerberos and several items within IIS. I spent several hours trying to rebuild all the broken pieces and finally got the EMC to work again however the owa displays a blank page and the client which is Outlook 2010 will not connect.

    I have searched exhaustively for someone with a similar issue and cannot find one. So I am thinking that maybe the best way to fix this issue is to backup the mailbox and public folder databases, remove exchange server 2010 completely, format the server and start fresh with a clean install. My concern is will I be able to mount the databases on a fresh install of Exchange 2010 without losing any mail or public folders?

    Is this the right thing to do or does anyone have any insight on how to repair my current installation?

    Saturday, April 23, 2011 5:37 PM

All replies

  • Hi

    What is the exact issues.

    Is Outlook working for any users or this not working at all?

    Same for OWA?

    I would start off by running the Exchange BPA and correct errors, post here if you get stuck.

    Sukh

    Saturday, April 23, 2011 6:24 PM
  • Outlook will not connect to the exchange server. OWA presents a blank page.
    Saturday, April 23, 2011 6:31 PM
  • BPA doesn't find any issues.
    Saturday, April 23, 2011 6:46 PM
  • Do you get any errors when you try to connect on the client?

    Any errors logged on the Exchange server when you try to access via Outlook?

     

    Test-mapi connectivity, make sure you specify a mailbox.

    http://technet.microsoft.com/en-us/library/bb123681.aspx

     

    And Outlook.

    http://technet.microsoft.com/en-us/library/dd638082.aspx

     


    • Edited by Sukh828 Saturday, April 23, 2011 7:00 PM http://technet.microsoft.com/en-us/library/dd638082.aspx
    Saturday, April 23, 2011 6:55 PM
  • Ok I looked in the event log and found an error that I looked up and found some info about a few services that were set to automatic but did not start.

    They are :

    Microsoft Exchange Service Host
    Microsoft Exchange Protected Service Host
    Microsoft Exchange RPC Client Access

    These were keeping the connection to Outlook from happening. It says to set them as automatic(delayed start) so I did,

    So now the only problem that is left is the OWA. I am still getting a blank page when opening the OWA.

     

    Saturday, April 23, 2011 8:34 PM
  • OK.  So Outlook issue is now resolved?

    OWA - Did this ever work?

    Is this published internally and/or externally.

    What URL are you using?

     

    Test using http://technet.microsoft.com/en-us/library/aa997682.aspx

    Sukh

    Saturday, April 23, 2011 8:40 PM
  • Yes Outlook is now connected.

    OWA did work before the calamity.

    It is published internally and we use an external ip ported through the firewall to access it.

     

    Saturday, April 23, 2011 8:57 PM
  • So let me guess this right, OWA is published internally and externally and both fail?

    Have you tested as above?

    Sukh

     

    Saturday, April 23, 2011 9:08 PM
  • Yes and yes.
    Saturday, April 23, 2011 9:24 PM
  • What were the results?

    Perform a IIS reset as below.  If this still fails, may be worth resetting the OWA Virtual directories. Can you access the Internal URL locally in the Exchange server?

    iisreset /noforce

    Saturday, April 23, 2011 9:40 PM
  • The OWA is a blank page.

    IIS reset fails with the /noforce modifier.

    I have reset all of the virtual directories.

    I cannot access owa at all. I just get the blank screen that says the website cannot display the page.

    Saturday, April 23, 2011 9:54 PM
  • Seems like IIS is corrupt.

    Can you try the below.  Follow "For a server that will host only the Client Access role"

    http://technet.microsoft.com/en-us/library/bb691354(EXCHG.140).aspx

     

    Import-Module ServerManager

  • Add-WindowsFeature NET-Framework,RSAT-ADDS,Web-Server,Web-Basic-Auth,Web-Windows-Auth,Web-Metabase,Web-Net-Ext,Web-Lgcy-Mgmt-Console,WAS-Process-Model,RSAT-Web-Server,Web-ISAPI-Ext,Web-Digest-Auth,Web-Dyn-Compression,NET-HTTP-Activation,RPC-Over-HTTP-Proxy -Restart
  • Set-Service NetTcpPortSharing -StartupType Automatic

    Sukh

Saturday, April 23, 2011 10:11 PM
  • I had actually already tried this step and it didn't make any changes.
    Saturday, April 23, 2011 10:26 PM
  • Can you run the following command and send me the details

    Get-OwaVirtualDirectory | fl > C:\owavd.txt

     

    Also, can you collect the IIS logs for me

    1. Open Internet Information Services (IIS) Manager, right click "Default Web Site" to choose "Properties".

    2. On the "Web Site" tab, check the option "Enable Logging".

    3. With "W3C Extended Log File Format", click "Properties".

    4. On the "General" tab, make sure "Use local time for file naming and rollover" is CHECKED.
     
    5. Switch to the "Advanced" tab, and then select to enable All "Extended logging options".

    6. Click OK twice.

    7. Navigate to the "%systemroot%\system32\logfiles\W3SVC1" folder and remove all existing log files.

     
     
    After removing existing log files, please log on OWA from the server locally to re-produce the issue. Then, send the IIS logs in the "%systemroot%\system32\logfiles\W3SVC1" folder to me  
     
    Give me the name of the alias of the user you used to reproduce the issue.

    Sukh

     
     


    • Edited by Sukh828 Wednesday, April 27, 2011 12:31 PM
    Saturday, April 23, 2011 11:06 PM
  • I'm sorry it took me so long to get back to you. I did some more digging and started looking at dns as well.

    This is the results of the dcdiag dns test.

          Starting test: DNS
             Test results for domain controllers:

                DC: DC08.NBS2000.COM
                Domain: NBS2000.com


                   TEST: Basic (Basc)
                      Warning: adapter [00000010] Broadcom BCM5716C NetXtreme II GigE (NDIS VBD Client)
                      has invalid DNS server: 10.10.10.121 (<name unavailable>)

                   TEST: Records registration (RReg)
                      Network Adapter [00000010] Broadcom BCM5716C NetXtreme II GigE (NDIS VBD Client):
                         Warning:
                         Missing CNAME record at DNS server 10.10.10.131:
                         27189f7f-ca13-4fdd-92eb-bf1c7b1aedd8._msdcs.NBS2000.com

                         Warning:
                         Missing A record at DNS server 10.10.10.131:
                         DC08.NBS2000.COM

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.37ec51d2-92bd-4895-b914-bd9e0d7b7cec.domains._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kerberos._tcp.dc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.dc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kerberos._tcp.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kerberos._udp.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kpasswd._tcp.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.Default-First-Site-Name._sites.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kerberos._tcp.Default-First-Site-Name._sites.dc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.Default-First-Site-Name._sites.dc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _kerberos._tcp.Default-First-Site-Name._sites.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.gc._msdcs.NBS2000.com

                         Warning:
                         Missing A record at DNS server 10.10.10.131:
                         gc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _gc._tcp.Default-First-Site-Name._sites.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.Default-First-Site-Name._sites.gc._msdcs.NBS2000.com

                         Error:
                         Missing SRV record at DNS server 10.10.10.131:
                         _ldap._tcp.pdc._msdcs.NBS2000.com

                   Error: Record registrations cannot be found for all the network adapters

             Summary of test results for DNS servers used by the above domain controllers:

                DNS server: 10.10.10.121 (<name unavailable>)
                   1 test failure on this DNS server
                   PTR record query for the 1.0.0.127.in-addr.arpa. failed on the DNS server 10.10.10.12
    1               Name resolution is not functional. _ldap._tcp.NBS2000.com. failed on the DNS server
    10.10.10.121

             Summary of DNS test results:

                                                Auth Basc Forw Del  Dyn  RReg Ext
                _________________________________________________________________
                Domain: NBS2000.com
                   DC08                         PASS WARN PASS PASS PASS FAIL n/a

             ......................... NBS2000.com failed test DNS

    C:\Users\administrator.NBS2000>

     

    It shows that these are missing in the DNS yet when I go to the DNS server these entries are in fact there. Any ideas?

     

    Tuesday, April 26, 2011 2:07 PM
  • Here is the OWAVD.txt:

     

    RunspaceId                                          : a730e085-a5cf-44be-bf88-a8ce70757790
    DirectFileAccessOnPublicComputersEnabled            : True
    DirectFileAccessOnPrivateComputersEnabled           : True
    WebReadyDocumentViewingOnPublicComputersEnabled     : True
    WebReadyDocumentViewingOnPrivateComputersEnabled    : True
    ForceWebReadyDocumentViewingFirstOnPublicComputers  : False
    ForceWebReadyDocumentViewingFirstOnPrivateComputers : False
    RemoteDocumentsActionForUnknownServers              : Block
    ActionForUnknownFileAndMIMETypes                    : ForceSave
    WebReadyFileTypes                                   : {.xlsx, .pptx, .docx, .xls, .rtf, .ppt, .pps, .pdf, .dot, .doc}
    WebReadyMimeTypes                                   : {application/vnd.openxmlformats-officedocument.presentationml.pre
                                                          sentation, application/vnd.openxmlformats-officedocument.wordproc
                                                          essingml.document, application/vnd.openxmlformats-officedocument.
                                                          spreadsheetml.sheet, application/vnd.ms-powerpoint, application/x
                                                          -mspowerpoint, application/vnd.ms-excel, application/x-msexcel, a
                                                          pplication/msword, application/pdf}
    WebReadyDocumentViewingForAllSupportedTypes         : True
    WebReadyDocumentViewingSupportedMimeTypes           : {application/msword, application/vnd.ms-excel, application/x-msex
                                                          cel, application/vnd.ms-powerpoint, application/x-mspowerpoint, a
                                                          pplication/pdf, application/vnd.openxmlformats-officedocument.wor
                                                          dprocessingml.document, application/vnd.openxmlformats-officedocu
                                                          ment.spreadsheetml.sheet, application/vnd.openxmlformats-officedo
                                                          cument.presentationml.presentation}
    WebReadyDocumentViewingSupportedFileTypes           : {.doc, .dot, .rtf, .xls, .ppt, .pps, .pdf, .docx, .xlsx, .pptx}
    AllowedFileTypes                                    : {.rpmsg, .xlsx, .xlsm, .xlsb, .tiff, .pptx, .pptm, .ppsx, .ppsm,
                                                          .docx, .docm, .zip, .xls, .wmv, .wma, .wav...}
    AllowedMimeTypes                                    : {image/jpeg, image/png, image/gif, image/bmp}
    ForceSaveFileTypes                                  : {.vsmacros, .ps2xml, .ps1xml, .mshxml, .gadget, .psc2, .psc1, .as
                                                          px, .wsh, .wsf, .wsc, .vsw, .vst, .vss, .vbs, .vbe...}
    ForceSaveMimeTypes                                  : {Application/x-shockwave-flash, Application/octet-stream, Applica
                                                          tion/futuresplash, Application/x-director}
    BlockedFileTypes                                    : {.vsmacros, .msh2xml, .msh1xml, .ps2xml, .ps1xml, .mshxml, .gadge
                                                          t, .mhtml, .psc2, .psc1, .msh2, .msh1, .aspx, .xml, .wsh, .wsf...
                                                          }
    BlockedMimeTypes                                    : {application/x-javascript, application/javascript, application/ms
                                                          access, x-internet-signup, text/javascript, application/xml, appl
                                                          ication/prg, application/hta, text/scriplet, text/xml}
    RemoteDocumentsAllowedServers                       : {}
    RemoteDocumentsBlockedServers                       : {}
    RemoteDocumentsInternalDomainSuffixList             : {}
    FolderPathname                                      :
    Url                                                 : {}
    LogonFormat                                         : FullDomain
    ClientAuthCleanupLevel                              : High
    FilterWebBeaconsAndHtmlForms                        : UserFilterChoice
    NotificationInterval                                : 120
    DefaultTheme                                        :
    UserContextTimeout                                  : 60
    ExchwebProxyDestination                             :
    VirtualDirectoryType                                :
    OwaVersion                                          : Exchange2010
    ServerName                                          : exchange3
    InstantMessagingCertificateThumbprint               :
    InstantMessagingServerName                          :
    RedirectToOptimalOWAServer                          : True
    DefaultClientLanguage                               : 0
    LogonAndErrorLanguage                               : 0
    UseGB18030                                          : False
    UseISO885915                                        : False
    OutboundCharset                                     : AutoDetect
    GlobalAddressListEnabled                            : True
    OrganizationEnabled                                 : True
    ExplicitLogonEnabled                                : True
    OWALightEnabled                                     : True
    DelegateAccessEnabled                               : True
    IRMEnabled                                          : True
    CalendarEnabled                                     : True
    ContactsEnabled                                     : True
    TasksEnabled                                        : True
    JournalEnabled                                      : True
    NotesEnabled                                        : True
    RemindersAndNotificationsEnabled                    : True
    PremiumClientEnabled                                : True
    SpellCheckerEnabled                                 : True
    SearchFoldersEnabled                                : True
    SignaturesEnabled                                   : True
    ThemeSelectionEnabled                               : True
    JunkEmailEnabled                                    : True
    UMIntegrationEnabled                                : True
    WSSAccessOnPublicComputersEnabled                   : True
    WSSAccessOnPrivateComputersEnabled                  : True
    ChangePasswordEnabled                               : True
    UNCAccessOnPublicComputersEnabled                   : True
    UNCAccessOnPrivateComputersEnabled                  : True
    ActiveSyncIntegrationEnabled                        : True
    AllAddressListsEnabled                              : True
    RulesEnabled                                        : True
    PublicFoldersEnabled                                : True
    SMimeEnabled                                        : True
    RecoverDeletedItemsEnabled                          : True
    InstantMessagingEnabled                             : True
    TextMessagingEnabled                                : True
    ForceSaveAttachmentFilteringEnabled                 : False
    SilverlightEnabled                                  : True
    CalendarPublishingEnabled                           : True
    InstantMessagingType                                : None
    Exchange2003Url                                     :
    FailbackUrl                                         :
    LegacyRedirectType                                  : Silent
    Name                                                : owa (Default Web Site)
    InternalAuthenticationMethods                       : {Basic, Fba}
    MetabasePath                                        : IIS://EXCHANGE3.NBS2000.com/W3SVC/1/ROOT/owa
    BasicAuthentication                                 : True
    WindowsAuthentication                               : False
    DigestAuthentication                                : False
    FormsAuthentication                                 : True
    LiveIdAuthentication                                : False
    DefaultDomain                                       :
    GzipLevel                                           : High
    WebSite                                             : Default Web Site
    DisplayName                                         : owa
    Path                                                : C:\Program Files\Microsoft\Exchange Server\V14\ClientAccess\owa
    ExtendedProtectionTokenChecking                     : None
    ExtendedProtectionFlags                             : {}
    ExtendedProtectionSPNList                           : {}
    Server                                              : exchange3
    InternalUrl                                         : https://exchange3.nbs2000.com/owa
    ExternalUrl                                         : REMOVED BY ADMIN


    ExternalAuthenticationMethods                       : {Fba}
    AdminDisplayName                                    :
    ExchangeVersion                                     : 0.10 (14.0.100.0)
    DistinguishedName                                   : CN=owa (Default Web Site),CN=HTTP,CN=Protocols,CN=exchange3,CN=Se
                                                          rvers,CN=Exchange Administrative Group (FYDIBOHF23SPDLT),CN=Admin
                                                          istrative Groups,CN=Nations Best Sports,CN=Microsoft Exchange,CN=
                                                          Services,CN=Configuration,DC=NBS2000,DC=com
    Identity                                            : exchange3\owa (Default Web Site)
    Guid                                                : c04317b6-c49b-4344-bf55-74d3e8b7333d
    ObjectCategory                                      : NBS2000.com/Configuration/Schema/ms-Exch-OWA-Virtual-Directory
    ObjectClass                                         : {top, msExchVirtualDirectory, msExchOWAVirtualDirectory}
    WhenChanged                                         : 4/23/2011 3:15:41 PM
    WhenCreated                                         : 4/23/2011 1:12:05 AM
    WhenChangedUTC                                      : 4/23/2011 8:15:41 PM
    WhenCreatedUTC                                      : 4/23/2011 6:12:05 AM
    OrganizationId                                      :
    OriginatingServer                                   : DC08.NBS2000.COM
    IsValid                                             : True

     

     



    Tuesday, April 26, 2011 2:09 PM
  • Here is the IIS log:

    #Software: Microsoft Internet Information Services 7.5
    #Version: 1.0
    #Date: 2011-04-26 14:01:45
    #Fields: date time s-ip cs-method cs-uri-stem cs-uri-query s-port cs-username c-ip cs(User-Agent) sc-status sc-substatus sc-win32-status time-taken
    2011-04-26 14:01:45 10.10.10.132 POST /EWS/Exchange.asmx - 443 - 67.223.69.189 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 1548
    2011-04-26 14:01:49 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=Ping&User=nbs2000%5Cjim&DeviceId=droid1272121464249&DeviceType=Android&Log=V120_Fid:15_Sk:462_Sst12_LdapC1_RpcC26_RpcL25_Hb650_S2_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f0%25%2cCAS%3a%24null%2f%24null%2f0%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\jim 174.253.81.61 Android/0.3 200 0 0 383214
    2011-04-26 14:01:54 10.10.10.132 POST /EWS/Exchange.asmx ;RC:85541800-e7f9-4a52-93e2-a35c5411a0fb;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/54000/0%,AB:30000/30000/0%,RPC:36000/36000/0%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:26msec/Execute:2372msec;SoapAction=m:GetFolder;Version=0;RpcC=1;RpcL=1;LdapC=0;LdapL=0;End(5161ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/51487/5%,AB:30000/30000/0%,RPC:36000/35999/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),];GC:1/1/1;,Sub:5000/0; 443 NBS2000\rand 67.223.69.189 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 7775
    2011-04-26 14:01:54 10.10.10.132 POST /EWS/Exchange.asmx - 443 - 67.223.69.189 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 56
    2011-04-26 14:01:56 10.10.10.132 POST /EWS/Exchange.asmx ;RC:2b2cfaa5-c115-40bb-85b8-7ce3a8918f2b;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/51487/5%,AB:30000/30000/0%,RPC:36000/35999/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:2msec/Execute:621msec;SoapAction=m:FindItem;Version=0;RpcC=3;RpcL=4;LdapC=0;LdapL=0;End(754ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/50847/6%,AB:30000/30000/0%,RPC:36000/35976/1%,FC:1000/20,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\rand 67.223.69.189 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 894
    2011-04-26 14:01:56 10.10.10.132 POST /EWS/Exchange.asmx ;RC:2e613a92-c2ae-40fa-9cc7-467410c2bac6;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/50847/6%,AB:30000/30000/0%,RPC:36000/35976/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:0msec/Execute:4msec;SoapAction=m:FindItem;Version=0;RpcC=3;RpcL=2;LdapC=0;LdapL=0;End(7ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/50842/6%,AB:30000/30000/0%,RPC:36000/35973/1%,FC:1000/3,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\rand 67.223.69.189 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 71
    2011-04-26 14:01:59 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=FolderSync&User=nbs2000%5Cjim&DeviceId=droid1272121464249&DeviceType=Android&Log=V120_St:S_LdapC24_LdapL32_RpcC26_RpcL18_Pk1662411588_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Dc:exchange2.NBS2000.COM_Throttle3_Budget:(A)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f2%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\jim 174.253.81.61 Android/0.3 200 0 0 9162
    2011-04-26 14:01:59 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=Sync&User=nbs2000%5Cjim&DeviceId=droid1272121464249&DeviceType=Android&Log=V120_Fc1_Fid:15_Ty:Em_Filt2_St:S_Sk:462_Sst6_SsCmt6_Srv:1a1c3d0s0e0r0A0sd_BR1_BPR0_LdapC15_LdapL15_RpcC32_RpcL28_Pk1662411588_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Dc:exchange2.NBS2000.COM_Throttle2_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f2%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\jim 174.253.81.61 Android/0.3 200 0 0 9243
    2011-04-26 14:02:01 10.10.10.132 POST /EWS/Exchange.asmx ;RC:04115c5f-aeb1-44a3-8350-5a7439f5a63b;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/54000/0%,AB:30000/30000/0%,RPC:36000/36000/0%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;SoapAction=GetUserOofSettingsResponse;MailboxRPCRequests=14;MailboxRPCLatency=12;ADRequests=2;ADLatency=15;TimeInGetUserOOFSettings=753;[C]Queues:1msec/Execute:759msec;End(830ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/53195/2%,AB:30000/30000/0%,RPC:36000/35994/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\steven 10.10.10.23 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.5128;+Pro) 200 0 0 856
    2011-04-26 14:02:07 10.10.10.132 POST /EWS/Exchange.asmx ;RC:496de479-7737-4dea-a1fc-b1d30ba17ebc;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/54000/0%,AB:30000/30000/0%,RPC:36000/36000/0%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;SoapAction=GetUserOofSettingsResponse;MailboxRPCRequests=14;MailboxRPCLatency=20;ADRequests=2;ADLatency=0;TimeInGetUserOOFSettings=35;[C]Queues:0msec/Execute:36msec;End(38ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/53963/1%,AB:30000/30000/0%,RPC:36000/35997/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\Charlotte 10.10.10.66 Microsoft+Office/14.0+(Windows+NT+6.1;+Microsoft+Outlook+14.0.5128;+Pro) 200 0 0 64
    2011-04-26 14:02:19 10.10.10.132 POST /EWS/Exchange.asmx - 443 - 67.223.70.91 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 87
    2011-04-26 14:02:19 10.10.10.132 POST /EWS/Exchange.asmx ;RC:d5eeebba-62e8-4fb1-bd1d-b181a1675860;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/54000/0%,AB:30000/30000/0%,RPC:36000/36000/0%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:1msec/Execute:26msec;SoapAction=m:GetFolder;Version=0;RpcC=1;RpcL=1;LdapC=0;LdapL=0;End(29ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/53973/1%,AB:30000/30000/0%,RPC:36000/35999/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\bryan 67.223.70.91 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 121
    2011-04-26 14:02:21 10.10.10.132 POST /EWS/Exchange.asmx - 443 - 67.223.70.91 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 401 2 5 57
    2011-04-26 14:02:21 10.10.10.132 POST /EWS/Exchange.asmx ;RC:23ac306c-8d18-4509-b7c7-782997b3c846;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/53973/1%,AB:30000/30000/0%,RPC:36000/35999/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:0msec/Execute:6msec;SoapAction=m:FindItem;Version=0;RpcC=3;RpcL=4;LdapC=0;LdapL=0;End(8ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/53966/1%,AB:30000/30000/0%,RPC:36000/35995/1%,FC:1000/20,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\bryan 67.223.70.91 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 137
    2011-04-26 14:02:21 10.10.10.132 POST /EWS/Exchange.asmx ;RC:cd9fa92b-6595-4b4a-af25-ba00aa143720;Init>>Conn:0,HangingConn:0,AD:30000/30000/0%,CAS:54000/53966/1%,AB:30000/30000/0%,RPC:36000/35995/1%,FC:1000/0,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm,Sub:5000/0;[C]Queues:0msec/Execute:4msec;SoapAction=m:FindItem;Version=0;RpcC=3;RpcL=3;LdapC=0;LdapL=0;End(7ms)>>Conn:1,HangingConn:0,AD:30000/30000/0%,CAS:54000/53961/1%,AB:30000/30000/0%,RPC:36000/35992/1%,FC:1000/7,Policy:DefaultThrottlingPolicy_bb504979-67b6-4b67-a476-ecd2ebe64aac,Norm[Resources:(Mdb)Mailbox+Database+1502033143(Health:-1%,HistLoad:0),],Sub:5000/0; 443 NBS2000\bryan 67.223.70.91 Mozilla/4.0+(compatible;+MSIE+6.0;+Windows+NT+5.0) 200 0 0 77
    2011-04-26 14:02:35 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=FolderSync&User=eddie&DeviceId=HTCAnda7130559&DeviceType=htcespresso&Log=V121_St:S_LdapC3_RpcC24_RpcL23_Pk1227991142_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Dc:DC08.NBS2000.COM_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f0%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\eddie 208.54.40.53 Android-EAS/0.1 200 0 0 203
    2011-04-26 14:02:35 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=GetItemEstimate&User=eddie&DeviceId=HTCAnda7130559&DeviceType=htcespresso&Log=V121_Fc1_Fid:6_Sk:1176190327_Sst5_Pfs1_LdapC1_LdapL16_RpcC21_RpcL22_Pk1227991142_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\eddie 208.54.40.53 Android-EAS/0.1 200 0 0 182
    2011-04-26 14:02:37 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=Sync&User=eddie&DeviceId=HTCAnda7130559&DeviceType=htcespresso&Log=V121_Fc1_Fid:6_Ty:Em_Filt2_St:S_Sk:1176190327_Sst5_SsCmt5_Srv:0a1c0d0s0e0r0A0sd_BR1_BPR0_LdapC1_RpcC27_RpcL30_Pk1227991142_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\eddie 208.54.40.53 Android-EAS/0.1 200 0 0 233
    2011-04-26 14:02:59 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=FolderSync&User=travis&DeviceId=HTCAndabd72a18&DeviceType=htcsupersonic&Log=V121_St:S_LdapC3_LdapL16_RpcC27_RpcL31_Pk2068053360_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Dc:exchange2.NBS2000.COM_Throttle1_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f0%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\travis 68.241.232.162 Android-EAS/2.0 200 0 0 184
    2011-04-26 14:02:59 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=GetItemEstimate&User=travis&DeviceId=HTCAndabd72a18&DeviceType=htcsupersonic&Log=V121_Fc1_Fid:80c1a041307832458128f38694dd0700-824cc_Sk:415424142_Sst3_Pfs1_LdapC1_LdapL15_RpcC21_RpcL30_Pk2068053360_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\travis 68.241.232.162 Android-EAS/2.0 200 0 0 213
    2011-04-26 14:02:59 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=Sync&User=travis&DeviceId=HTCAndabd72a18&DeviceType=htcsupersonic&Log=V121_Fc1_Fid:80c1a041307832458128f38694dd0700-824cc_Ty:Em_Filt4_St:S_Sk:415424142_Sst3_SsCmt3_Srv:0a0c2d0s0e0r0A0sd_BR1_BPR0_LdapC1_RpcC26_RpcL36_Pk2068053360_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\travis 68.241.232.162 Android-EAS/2.0 200 0 0 201
    2011-04-26 14:03:02 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=GetItemEstimate&User=travis&DeviceId=HTCAndabd72a18&DeviceType=htcsupersonic&Log=V121_Fc1_Fid:80c1a041307832458128f38694dd0700-824cc_Sk:609208048_Sst3_Pfs1_LdapC1_RpcC21_RpcL25_Pk2068053360_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\travis 68.241.232.162 Android-EAS/2.0 200 0 0 173
    2011-04-26 14:03:02 10.10.10.132 POST /Microsoft-Server-ActiveSync/default.eas Cmd=Sync&User=travis&DeviceId=HTCAndabd72a18&DeviceType=htcsupersonic&Log=V121_Fc1_Fid:80c1a041307832458128f38694dd0700-824cc_Ty:Em_Filt4_St:S_Sk:609208048_Sst2_SsCmt2_BR1_BPR0_LdapC1_LdapL15_RpcC26_RpcL32_Ers1_Pk2068053360_S1_As:AllowedG_Mbx:EXCHANGE3.NBS2000.com_Throttle0_Budget:(A)Conn%3a0%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f1%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f1%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5Fbb504979-67b6-4b67-a476-ecd2ebe64aac%2cNorm_ 443 nbs2000\travis 68.241.232.162 Android-EAS/2.0 200 0 0 196

     

    There is no user because it never prompts me for the login. It simply goes to the 500 error.

    Thanks for your help.

    Tuesday, April 26, 2011 2:14 PM
  • Hi,

     

     

    Are you able to open OWA page at Exchange 2010 CAS locally.

    Such as this URL:  https://127.0.0.1/owa

    If not , I think there may be any corruption with logon.aspx file locate at:

    C:\program Files\Microsoft\Exchange Server\ClientAccess\OWA\Auth

    Resolution

    1) Replace the logon.aspx file from other server running on same version and same Roll-up

    2) Restart the IIS services and now OWA will work with FBA page


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, April 27, 2011 5:25 AM
  • I am not able to open OWA at all.

     

    I only have 1 Exchange 2010 server. Where might I find another copy of this logon.aspx file?

    Wednesday, April 27, 2011 1:15 PM
  • @Rodney - I've looked at the logs and cant see any connections, which makes sense as you cant even log into OWA.  All I see is activesync connections.

    Trying getting the logon.asp from source file for Exchange.

    If not, it may be that you will have to repair the CAS role (remove then reinstall ONLY CAS) from the setup cd.

     

    Then reapply rollups.

    Sukh

    • Proposed as answer by Sukh828 Monday, May 16, 2011 6:56 PM
    Wednesday, April 27, 2011 7:34 PM