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cant access most web sites RRS feed

  • Question

  • i have windows 7.  my dsn is correct.  I cant access most web sites, I have no clue how to fix the problem.
    Friday, April 5, 2013 10:43 PM

Answers

  • Run Internet Explorer with “no add-ons” model to troubleshoot the issue.
    a. Open Start Menu, then click all programs, select Accessories, open the  system tools;
    b. Right-click Internet Explorer(No Add-ons), run as Administrator.

    If the problem disappears, it could be caused by Internet Explorer add-ons, you could try following steps to narrow down.

    a.In Internet Explorer, click Tools and click Manage add-ons.
    b.Disable the add-ons and keep the needed items on.
    c.After finding the related item, double click the item and select Remove.
    d.Restart Internet Explorer and check the issue again.


    Tracy Cai
    TechNet Community Support


    • Edited by tracycai Tuesday, April 9, 2013 2:17 AM
    • Marked as answer by tracycai Monday, April 15, 2013 8:55 AM
    Tuesday, April 9, 2013 2:16 AM

All replies

  • Delete your browser history,

    Hold the Alt key down and type these letters TD, (or Gear symbol on the top right/ Internet options/ Delete button)

    Check All of the boxes and Uncheck the very top box,

    Click on Delete.

    Close ie,

    Reset ie9 or ie10 manually,

    Click the Start button on the Taskbar,

    Click on Control panel,

    Click on Internet options,

    Go to the Advanced section,

    Click on Reset button on the bottom,

    Check the box to Delete personal settings,

    Use the recommended setup and install options.

    Shut down your machine.

    Saturday, April 6, 2013 3:16 AM
  • i have windows 7.  my dsn is correct.  I cant access most web sites

    Which IE?  If not IE8 and if there really is no DNS issue you would be able to see the request being made using the Developer Tools, Network Capture tool (F12, Ctrl-Backtab, F5).   If it is IE8 you could try using Fiddler2 though that might change your symptom because it would not be a transparent trace, since Fiddler is a proxy program.   Otherwise, you could use a TCP protocol analyzer (such as NetMon or WireShark) to figure out what is happening.

     
    Good luck

     
    Robert Aldwinckle
    ---

    Saturday, April 6, 2013 3:50 PM
    Answerer
  • Run Internet Explorer with “no add-ons” model to troubleshoot the issue.
    a. Open Start Menu, then click all programs, select Accessories, open the  system tools;
    b. Right-click Internet Explorer(No Add-ons), run as Administrator.

    If the problem disappears, it could be caused by Internet Explorer add-ons, you could try following steps to narrow down.

    a.In Internet Explorer, click Tools and click Manage add-ons.
    b.Disable the add-ons and keep the needed items on.
    c.After finding the related item, double click the item and select Remove.
    d.Restart Internet Explorer and check the issue again.


    Tracy Cai
    TechNet Community Support


    • Edited by tracycai Tuesday, April 9, 2013 2:17 AM
    • Marked as answer by tracycai Monday, April 15, 2013 8:55 AM
    Tuesday, April 9, 2013 2:16 AM