unable to open .xlsx from email RRS feed

  • Question

  • Hi ,after saving the .xlsx file from mail, when i click to open, the file will not open in ms excel, as though i have installed Office 7 in the system, the file tends to open in open office by default, can there be any issue causing for this . can the file could be opened in ms excel itself ?

    Please assist,



    Monday, December 16, 2013 11:02 AM


  • Does the xlsx file still show "Excel icon" when you save the file onto local drive?

    Can you still open the other Office document, such as dotx, pptx from mail?

    Check whether the Excel.exe process will run in the task manager - Process.

    Try to reset the default programs for xlsx to EXCEL application to check the result as well.

    In addition, please also repair Office from Control Panel.

    Let me know the result. Thanks.

    Tony Chen
    TechNet Community Support

    • Marked as answer by Tony Chen CHN Thursday, December 26, 2013 1:24 PM
    Tuesday, December 17, 2013 12:57 PM