none
Unable to activate windows 10 Education

    Question

  • I downloaded Windows 10 Education. Used a generic key while installation. Later I got my product key, tried to activate but it keeps giving me the 0xc004f014 error. Here is the diagnostic file. Please help.

    <DiagReport>
    <LicensingData>
      <ToolVersion>10.0.10586.839</ToolVersion>
      <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
      <LicensingStatusReason>0xC004F056</LicensingStatusReason>
      <LocalGenuineState>SL_GEN_STATE_INVALID_LICENSE</LocalGenuineState>
      <LocalGenuineResultP>0</LocalGenuineResultP>
      <LastOnlineGenuineResult></LastOnlineGenuineResult>
      <GraceTimeMinutes>0</GraceTimeMinutes>
      <TotalGraceDays>0</TotalGraceDays>
      <ValidityExpiration></ValidityExpiration>
      <ActivePartialProductKey>MDWWJ</ActivePartialProductKey>
      <ActiveProductKeyPid2>00328-60000-00001-AA908</ActiveProductKeyPid2>
      <OSVersion>10.0.10586.2.00010100.0.0.122</OSVersion>
      <ProductName>Windows 10 Education N</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>EducationN</EditionId>
      <BuildLab>10586.th2_release.170303-1605</BuildLab>
      <TimeZone>Eastern Standard Time(GMT-04:00)</TimeZone>
      <ActiveSkuId>3c102355-d027-42c6-ad23-2e7ef8a02585</ActiveSkuId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>
      <ProductUniquenessGroups>55c92734-d682-4d71-983e-d6ec3f16059f</ProductUniquenessGroups>
      <ActiveProductKeyPKeyId>982f131f-265c-342c-1d13-8ce7e21322e7</ActiveProductKeyPKeyId>
      <ActiveProductKeyPidEx>03612-03286-000-000001-03-1033-10586.0000-0942017</ActiveProductKeyPidEx>
      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>
      <ActiveVolumeCustomerPid></ActiveVolumeCustomerPid>
      <OfflineInstallationId>363462171423521203365856982553649407502130479007660033545313442</OfflineInstallationId>
      <DomainJoined>false</DomainJoined>
      <ComputerSid>S-1-5-21-1134876789-2353368874-1317216472</ComputerSid>
      <ProductLCID>1033</ProductLCID>
      <UserLCID>1033</UserLCID>
      <SystemLCID>1033</SystemLCID>
      <CodeSigning>SIGNED_INFO_PRS_SIGNED</CodeSigning>
      <ServiceAvailable>true</ServiceAvailable>
      <OemMarkerVersion></OemMarkerVersion>
      <OemId></OemId>
      <OemTableId></OemTableId>
      <Manufacturer>Dell Inc.</Manufacturer>
      <Model>Latitude E7250</Model>
      <InstallDate>20170404005607.000000-240</InstallDate>
    </LicensingData>
    <HealthCheck>
      <Result>PASS</Result>
      <TamperedItems></TamperedItems>
    </HealthCheck>
    <GenuineAuthz>
      <ServerProps>0xc004f200</ServerProps>
    </GenuineAuthz>
    </DiagReport>

    Wednesday, April 05, 2017 11:49 PM

All replies

  • Hello,

    So this installation is using the Generic Volume License key so it's looking for your Schools KMS host.  You should probably contact your IT administrator to ensure they have a KMS host setup


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, April 05, 2017 11:54 PM
  • The generic volume license was not provided by my school. I got it from the internet just to get me installed. Later, I am trying to put in the actual key that I got from my school. Are you sure I need to ensure that the school has a KMS setup?

    Thursday, April 06, 2017 1:09 AM
  • I downloaded Windows 10 Education. Used a generic key while installation. Later I got my product key, tried to activate but it keeps giving me the 0xc004f014 error. Here is the diagnostic file. Please help.

      <LicensingStatus>SL_LICENSING_STATUS_NOTIFICATION</LicensingStatus>
      <LicensingStatusReason>0xC004F056</LicensingStatusReason>
      <ActivePartialProductKey>MDWWJ</ActivePartialProductKey>
      <ProductName>Windows 10 Education N</ProductName>
      <ProcessorArchitecture>x64</ProcessorArchitecture>
      <EditionId>EducationN</EditionId>
      <ActiveSkuDescription>Windows(R) Operating System, VOLUME_KMSCLIENT channel</ActiveSkuDescription>

      <ActiveProductKeyChannel>Volume:GVLK</ActiveProductKeyChannel>

    Your ActivePartialProductKey shows your computer is currently configured with the GVLK as per:

    https://technet.microsoft.com/en-us/library/jj612867#Windows 10

    It seems that you have not yet successfully changed your ActiveProductKey to be your school-specific pkey.
    You should be able to use the utility: changepk.exe , to change the currently installed GLVK pkey over to your school MAK pkey


    Don [doesn't work for MSFT, and they're probably glad about that ;]

    Thursday, April 06, 2017 2:13 AM
  • Hello,

    Is the failure  0xc004f014 with trying to enter the Product key or does the product key enter fine and you fail when you actually try to activate the machine?


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Thursday, April 06, 2017 4:35 PM