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    Hi everybody,

    I currently have a problem going on to Windows 7. When I switch the computer on, the computer directs me to a window loading up Startup Repair. However, I have done this well over 25 times with no success.

    I have pressed F8 to access the boot menu, to try and access safe mode. According to my motherboard, F12 is the key to press to access Boot Menu, but instead this menu does not say Safe Mode. I am somebody who needs easy explaination as I am 62 and don't understand computer speak

    Could anybody help me?

    Tuesday, April 24, 2012 7:59 PM

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    If there is automatic repair, let the repair do its job. This is a consequece of abrupt switching computer off while it did someting "important". If it is recurring process without recreatiing normal function, try A and/or B.

    A. Basic step to recovery is via F8 and Last Known Good (installation)

    If this does not help, try the following

    B. Recovery from installation medium:

    1. Start computer, switch the bios setting to start from CD/DVD and insert installation medium (not recovery one)

    2. Confirm regional and keyboard settings as well as Install. Instead of clean install use UPGRADE

    3. This procedure will remove Internet Explorer 9, repair system and after reboot (automatic) you would be able to use your Windows again

    Regards

    Milos

    • Marked as answer by gedthehat Thursday, April 26, 2012 3:41 PM
    Wednesday, April 25, 2012 8:20 AM
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    Hi,

    First, you can go to Safe Mode via F8 to test the issue. and the F12 may be the BISO settings.

    I suggest you can use an installation disk to repair the system.

    For detail steps:

    1. Insert the Windows 7 installation disc or USB flash drive, or a system repair disc, and then shut down your computer.
    2. Restart your computer using the computer's power button.
    3. When prompted, press any key, and then follow the instructions that appear.
    4. On the Install Windows page, or on the System Recovery Options page, choose your language and other preferences, and then click Next.

    If neither the Install Windows page nor the System Recovery Options page appear, and you're not asked to press any key, you might need to change some system settings. To learn how to do this, see Start your computer from a Windows 7 installation disc or USB flash drive.

    1. If you are using the Windows installation disc or USB flash drive, click Repair your computer.
    2. Select the Windows installation you want to repair, and then click Next.
    3. On the System Recovery Options menu, click Startup Repair or System Restore to test the issue.

    For reference,

    What are the system recovery options in Windows 7?

    Due to the startup repair can’t work, you could try to use Bootrec.exe tool to troubleshoot:

     

    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

    In addition, you can refer to the following article to test the issue.

    http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html

    Hope this helps.

    Vincent Wang

    TechNet Community Support

    • Marked as answer by gedthehat Thursday, April 26, 2012 3:41 PM
    Wednesday, April 25, 2012 9:47 AM

All replies

  • Question
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    1
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    If there is automatic repair, let the repair do its job. This is a consequece of abrupt switching computer off while it did someting "important". If it is recurring process without recreatiing normal function, try A and/or B.

    A. Basic step to recovery is via F8 and Last Known Good (installation)

    If this does not help, try the following

    B. Recovery from installation medium:

    1. Start computer, switch the bios setting to start from CD/DVD and insert installation medium (not recovery one)

    2. Confirm regional and keyboard settings as well as Install. Instead of clean install use UPGRADE

    3. This procedure will remove Internet Explorer 9, repair system and after reboot (automatic) you would be able to use your Windows again

    Regards

    Milos

    • Marked as answer by gedthehat Thursday, April 26, 2012 3:41 PM
    Wednesday, April 25, 2012 8:20 AM
  • Question
    Sign in to vote
    1
    Sign in to vote

    Hi,

    First, you can go to Safe Mode via F8 to test the issue. and the F12 may be the BISO settings.

    I suggest you can use an installation disk to repair the system.

    For detail steps:

    1. Insert the Windows 7 installation disc or USB flash drive, or a system repair disc, and then shut down your computer.
    2. Restart your computer using the computer's power button.
    3. When prompted, press any key, and then follow the instructions that appear.
    4. On the Install Windows page, or on the System Recovery Options page, choose your language and other preferences, and then click Next.

    If neither the Install Windows page nor the System Recovery Options page appear, and you're not asked to press any key, you might need to change some system settings. To learn how to do this, see Start your computer from a Windows 7 installation disc or USB flash drive.

    1. If you are using the Windows installation disc or USB flash drive, click Repair your computer.
    2. Select the Windows installation you want to repair, and then click Next.
    3. On the System Recovery Options menu, click Startup Repair or System Restore to test the issue.

    For reference,

    What are the system recovery options in Windows 7?

    Due to the startup repair can’t work, you could try to use Bootrec.exe tool to troubleshoot:

     

    How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows

    In addition, you can refer to the following article to test the issue.

    http://www.sevenforums.com/tutorials/139576-startup-repair-infinite-loop-recovery.html

    Hope this helps.

    Vincent Wang

    TechNet Community Support

    • Marked as answer by gedthehat Thursday, April 26, 2012 3:41 PM
    Wednesday, April 25, 2012 9:47 AM