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Windows Update error 80080005. Also sfc scannow doesn't seem to be working. RRS feed

  • Question

  • I am having problems with windows Update. It is saying that it can't automatically update but I seem to be getting my updates all the same. 

    "WindowsUpdate_80080005" "WindowsUpdate_dt000"

    That is the error I am getting.

    Also SFC scannow fails to start.

    I am using windows 7 home premuim (64-bit) and a system I built myself.

    I have also run combofix in the past if that helps (caused some issues).

    Sunday, November 10, 2013 1:59 AM

Answers

  • Hi,
     
    Regarding this kind of update issue, I suggest you try the following suggestions and let me know the result.
     
    1. Disable antivirus software. 
    http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software
     
    Please Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have
    to temporarily disable it to install other software, you should re-enable it as soon as you're done.
     
    2. Open the Windows Update troubleshooter.
    http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
     
    3. Reset Windows Update components as Justin said.
    http://support.microsoft.com/kb/971058
     
    4. Run System Update Readiness Tool and collect the %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    http://support.microsoft.com/kb/947821
     
    5.  Diagnose and repair the corrupted files listed on checksur.log.
    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
     
    6. Try to perform a clean boot and then try to install Windows 7 service pack 1 and check if it helps
    http://support.microsoft.com/kb/929135/en-us
     
    You may also try the hotfix below to check the issue:
     
    Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services
     
    http://support.microsoft.com/gp/windows-update-issues
     
    If the issue persists, you may perform an in-place upgrade to repair the whole system.
     
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
     
    http://support.microsoft.com/kb/2255099
     
    Hope it works.
     
    Regards,
     
    Blair Deng

    Blair Deng
    TechNet Community Support

    • Marked as answer by Cloud_TS Monday, November 25, 2013 1:42 PM
    Tuesday, November 12, 2013 1:53 PM

All replies

  • First try using Registry Editor to raise your registry limit:

    Open HKLM\System\CurrentControlSet\Control

    Set RegistrySizeLimit key to hex value of ffffff 

    or you can try a Windows Update reset with the instructions at:

    http://support.microsoft.com/kb/971058

    good luck

    Justin

    Sunday, November 10, 2013 2:41 AM
  • I had already done that. RegistrySizeLimit was missing so I had to create it.
    Sunday, November 10, 2013 12:50 PM
  • Hi,
     
    Regarding this kind of update issue, I suggest you try the following suggestions and let me know the result.
     
    1. Disable antivirus software. 
    http://windows.microsoft.com/en-US/windows-vista/Disable-antivirus-software
     
    Please Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have
    to temporarily disable it to install other software, you should re-enable it as soon as you're done.
     
    2. Open the Windows Update troubleshooter.
    http://windows.microsoft.com/en-US/windows7/Open-the-Windows-Update-troubleshooter
     
    3. Reset Windows Update components as Justin said.
    http://support.microsoft.com/kb/971058
     
    4. Run System Update Readiness Tool and collect the %SYSTEMROOT%\Logs\CBS\CheckSUR.log
    http://support.microsoft.com/kb/947821
     
    5.  Diagnose and repair the corrupted files listed on checksur.log.
    http://technet.microsoft.com/en-us/library/ee619779(WS.10).aspx
     
    6. Try to perform a clean boot and then try to install Windows 7 service pack 1 and check if it helps
    http://support.microsoft.com/kb/929135/en-us
     
    You may also try the hotfix below to check the issue:
     
    Troubleshoot common installation issues in Windows Update, Microsoft Update, and Windows Server Update Services
     
    http://support.microsoft.com/gp/windows-update-issues
     
    If the issue persists, you may perform an in-place upgrade to repair the whole system.
     
    How to Perform an In-Place Upgrade on Windows Vista, Windows 7, Windows Server 2008 & Windows Server 2008 R2
     
    http://support.microsoft.com/kb/2255099
     
    Hope it works.
     
    Regards,
     
    Blair Deng

    Blair Deng
    TechNet Community Support

    • Marked as answer by Cloud_TS Monday, November 25, 2013 1:42 PM
    Tuesday, November 12, 2013 1:53 PM
  • Thanks a great deal for your detailed response. However I decided to do a clean install of Windows (my system had too many problems which were bugging me). I had run combofix a few times in the past and I reckon it messed up my system quite a bit.

    Doing a clean install has made a huge difference. That said, thanks again for the detailed response.

    Thursday, November 14, 2013 11:48 AM
  • WINDOWS UPDATE ERROR : 80080005

    STEPS TO BE FOLLOWED

    If windows 7/ Vista or windows 8 or 8.1 :

    * open ‘CMD’ or ‘command prompt’ as an ‘Admin’

    * Type ‘ netsh int ip reset ‘

    * Type ‘ netsh winsock reset ’

    * Type ‘netsh advfirewall reset ‘

    * Type ‘ipconfig /flushdns ‘

    * Check for infection and Clear Rootkits in Program files / Appdata / temp / %temp%

    * Check for unwanted Task scheduler task folder and delete them all

        * > C: \windows\System32\Tasks

        * > C: \Windows\Tasks

    * Check start-up Services and programs

       * > Check Hide all Microsoft services and enable important programs and services needs for NJO remote services

        * > Disable unwanted start-up items

    * Wait for all the process to complete and then,

    * Try checking for windows update to see if updates can be found

    * If no Updates can be found please make sure you ‘Restart ’ the cx Pc and then  check for updates

    These steps may Apply for any other windows update issue which results in fixing the issue

    Friday, August 29, 2014 1:28 PM