• Question

  • I have a Dell T3400 running Windows 7 x64 with 2 Intel Core 2 Duo CPUs. I keep getting the following error message:

    Problem Event Name: APPCRASH<?xml:namespace prefix = o ns = "urn:schemas-microsoft-com:office:office" /><o:p></o:p>

    Application Name: svchost.exe<o:p></o:p>

    Application Version: 6.1.7600.16385<o:p></o:p>

    Application Timestamp: 4a5bc3c1<o:p></o:p>

    Fault Module Name: mshtml.dll<o:p></o:p>

    Fault Module Version: 8.0.7600.16891<o:p></o:p>

    Fault Module Timestamp: 4e86a1a7<o:p></o:p>

    Exception Code: c0000005<o:p></o:p>

    Exception Offset: 0000000000249e50<o:p></o:p>

    OS Version: 6.1.7600.<o:p></o:p>

    Locale ID: 1033<o:p></o:p>

    Additional Information 1: 9434<o:p></o:p>

    Additional Information 2: 9434e3e45e4d482224c436786238e3a2<o:p></o:p>

    Additional Information 3: bac0<o:p></o:p>

    Additional Information 4: bac0befd517b8b8a4c599954a31f64ce

    Does anyone know what could be causing this Issue?

    Darren Saliva
    Tuesday, November 1, 2011 2:50 PM


All replies

  • To troubleshoot this kind of issues, please refer to:

    Getting Started with SVCHOST.EXE Troubleshooting

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Marked as answer by Arthur Xie Friday, November 18, 2011 6:36 AM
    Thursday, November 3, 2011 8:41 AM
  • I should have added that error is happening when the user is using an excel file that is over 19MB, he is also using the yieldbook and bloomberg add-in's.

    Darren Saliva
    Friday, January 27, 2012 5:36 PM