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Windows Update Unknown Error Code 84BC066A RRS feed

  • Question

  • I've encountered this specific code when attempting to install the "Security Update for SQL Server 2008 R2 Service Pack 2 (KB2977320)".  I'm both receiving this in my test and production database server.  Here is the Windows Update log,

    2014-11-19 02:27:20:766 908 cb4 AU ## START ##  AU: Install updates
    2014-11-19 02:27:20:766 908 cb4 AU #########
    2014-11-19 02:27:20:766 908 cb4 AU  # Initiating manual install
    2014-11-19 02:27:20:766 908 cb4 AU  # Approved updates = 1
    2014-11-19 02:27:20:766 908 cb4 AU <<## SUBMITTED ## AU: Install updates / installing updates [CallId = {611F0C74-4F80-4474-A405-BFA513A87E15}]
    2014-11-19 02:27:20:766 908 e68 Agent *************
    2014-11-19 02:27:20:766 908 e68 Agent ** START **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2014-11-19 02:27:20:766 908 e68 Agent *********
    2014-11-19 02:27:20:766 908 e68 Agent  * Updates to install = 1
    2014-11-19 02:27:20:766 908 e68 Agent  *   Title = Security Update for SQL Server 2008 R2 Service Pack 2 (KB2977320)
    2014-11-19 02:27:20:766 908 e68 Agent  *   UpdateId = {285B2EA3-C342-47E9-97B0-65D68C13F3BD}.200
    2014-11-19 02:27:20:766 908 e68 Agent  *     Bundles 1 updates:
    2014-11-19 02:27:20:766 908 e68 Agent  *       {1B81973B-445B-4B03-A5AB-83D97845CA42}.200
    2014-11-19 02:27:20:766 908 cb4 AU Getting featured update notifications.  fIncludeDismissed = true
    2014-11-19 02:27:20:766 908 cb4 AU No featured updates available.
    2014-11-19 02:27:20:766 908 e68 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2014-11-19 02:27:20:766 908 e68 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e
    2014-11-19 02:27:20:766 908 e68 Handler Attempting to create remote handler process as PEPE\pookie in session 2
    2014-11-19 02:27:20:797 908 e68 DnldMgr Preparing update for install, updateId = {1B81973B-445B-4B03-A5AB-83D97845CA42}.200.
    2014-11-19 02:27:22:763 1268 f08 Misc ===========  Logging initialized (build: 7.6.7600.320, tz: -0600)  ===========
    2014-11-19 02:27:22:763 1268 f08 Misc  = Process: C:\Windows\system32\wuauclt.exe
    2014-11-19 02:27:22:763 1268 f08 Misc  = Module: C:\Windows\system32\wuaueng.dll
    2014-11-19 02:27:22:763 1268 f08 Handler :::::::::::::
    2014-11-19 02:27:22:763 1268 f08 Handler :: START ::  Handler: Command Line Install
    2014-11-19 02:27:22:763 1268 f08 Handler :::::::::
    2014-11-19 02:27:22:763 1268 f08 Handler  : Updates to install = 1
    2014-11-19 02:27:27:583 908 cb4 AU Getting featured update notifications.  fIncludeDismissed = true
    2014-11-19 02:27:27:583 908 cb4 AU No featured updates available.
    2014-11-19 10:34:04:347 1268 f08 Handler  : WARNING: Command line install completed. Return code = 0x84bc066a, Result = Failed, Reboot required = false
    2014-11-19 10:34:04:347 1268 f08 Handler  : WARNING: Exit code = 0x8024200B
    2014-11-19 10:34:04:347 908 fe0 AU Forced install timer expired for scheduled install
    2014-11-19 10:34:04:347 1268 f08 Handler :::::::::
    2014-11-19 10:34:04:347 1268 f08 Handler ::  END  ::  Handler: Command Line Install
    2014-11-19 10:34:04:347 908 fe0 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-11-19 10:34:04:347 1268 f08 Handler :::::::::::::
    2014-11-19 10:34:04:347 908 9ac AU >>##  RESUMED  ## AU: Installing update [UpdateId = {285B2EA3-C342-47E9-97B0-65D68C13F3BD}]
    2014-11-19 10:34:04:347 908 9ac AU  # WARNING: Install failed, error = 0x80070643 / 0x84BC066A
    2014-11-19 10:34:04:347 908 7a8 DnldMgr ***********  DnldMgr: Regulation Refresh [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}]  ***********
    2014-11-19 10:34:04:347 908 7a8 DnldMgr  * Regulation call complete. 0x00000000
    2014-11-19 10:34:04:347 908 e68 Agent *********
    2014-11-19 10:34:04:347 908 9ac AU Install call completed.
    2014-11-19 10:34:04:347 908 e68 Agent **  END  **  Agent: Installing updates [CallerId = AutomaticUpdates]
    2014-11-19 10:34:04:347 908 9ac AU  # WARNING: Install call completed, reboot required = No, error = 0x00000000
    2014-11-19 10:34:04:347 908 e68 Agent *************
    2014-11-19 10:34:04:347 908 9ac AU #########
    2014-11-19 10:34:04:347 908 9ac AU ##  END  ##  AU: Installing updates [CallId = {611F0C74-4F80-4474-A405-BFA513A87E15}]
    2014-11-19 10:34:04:347 908 9ac AU #############
    2014-11-19 10:34:04:347 908 9ac AU Install complete for all calls, reboot NOT needed
    2014-11-19 10:34:04:347 908 9ac AU Setting AU scheduled install time to 2014-11-20 09:00:00
    2014-11-19 10:34:04:347 908 9ac AU Successfully wrote event for AU health state:0
    2014-11-19 10:34:04:894 908 de0 AU No featured updates notifications to show
    2014-11-19 10:34:04:894 908 de0 AU UpdateDownloadProperties: 0 download(s) are still in progress.
    2014-11-19 10:34:04:894 908 de0 AU Triggering Offline detection (non-interactive)
    2014-11-19 10:34:04:894 908 de0 AU AU setting pending client directive to 'Install Complete Ux'
    2014-11-19 10:34:04:894 908 de0 AU Changing existing AU client directive from 'Progress Ux' to 'Install Complete Ux', session id = 0x2
    2014-11-19 10:34:04:894 908 de0 AU Successfully wrote event for AU health state:0

    Thanks!

    Wednesday, November 19, 2014 5:40 PM

Answers

  • 2014-11-19 02:27:20:766 908 e68 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2014-11-19 02:27:20:766 908 e68 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e

    First thing you should do on this system is run the latest System Update Readiness Tool and fix anything it identifies as broken. Once you've resolved this System Restore failure, you may find better luck at installing updates.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Wednesday, November 19, 2014 8:49 PM

All replies

  • 2014-11-19 02:27:20:766 908 e68 Agent WARNING: failed to calculate prior restore point time with error 0x80070002; setting restore point
    2014-11-19 02:27:20:766 908 e68 Agent WARNING: LoadLibrary failed for srclient.dll with hr:8007007e

    First thing you should do on this system is run the latest System Update Readiness Tool and fix anything it identifies as broken. Once you've resolved this System Restore failure, you may find better luck at installing updates.


    Lawrence Garvin, M.S., MCSA, MCITP:EA, MCDBA
    SolarWinds Head Geek
    Microsoft MVP - Software Packaging, Deployment & Servicing (2005-2014)
    My MVP Profile: http://mvp.microsoft.com/en-us/mvp/Lawrence%20R%20Garvin-32101
    http://www.solarwinds.com/gotmicrosoft
    The views expressed on this post are mine and do not necessarily reflect the views of SolarWinds.

    Wednesday, November 19, 2014 8:49 PM
  • Hi,

    I’m writing to just check in to see if the suggestions were helpful. If you need further help, please feel free to reply this post directly so we will be notified to follow it up.

    Also, to download the System Update Readiness Tool, please click the link below,

    System Update Readiness Tool for Windows Server 2008 R2 x64 Edition

    http://www.microsoft.com/en-us/download/details.aspx?id=14668

    Best Regards.



    Steven Lee

    TechNet Community Support

    Sunday, November 23, 2014 1:12 PM