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Problem with Word 2010 document RRS feed

  • Question

  • I updated a very large document last night and tried to access this morning I am receiving a network or floppy disk error of which I have neither ... Here is the error ... Word has lost data due to a bad network connection or missing floppy. Documents relying on this data are going to be saved and then closed. I can see the document and all of the formatting is complete, but it fails and shuts Word down. I've tried to repair and the repaired document does not contain any of the formats or inserted images that I need for this to be a viable document.

     

    What can I do?

    Sunday, January 29, 2012 8:22 PM

Answers

  • Hi,

    Note: To prevent losing the original data, please try below methods use the backup file.

     

    Did you have backup copy of this document ?

    If so, create (copy and past) a new backup file to other folder, and open document from new folder.

    If it work, you can rename the doumnet to original file name.

    If it still cannot work, please creat a new blank document, and copy all content from backup document to new document test if it helps.

    You may also try to recover the bakcup copy of document follow the steps in this KB article:

    http://support.microsoft.com/kb/316951

    Best Regards.


    William Zhou

    TechNet Community Support

    Tuesday, January 31, 2012 3:05 AM

All replies

  • Hi,

    Note: To prevent losing the original data, please try below methods use the backup file.

     

    Did you have backup copy of this document ?

    If so, create (copy and past) a new backup file to other folder, and open document from new folder.

    If it work, you can rename the doumnet to original file name.

    If it still cannot work, please creat a new blank document, and copy all content from backup document to new document test if it helps.

    You may also try to recover the bakcup copy of document follow the steps in this KB article:

    http://support.microsoft.com/kb/316951

    Best Regards.


    William Zhou

    TechNet Community Support

    Tuesday, January 31, 2012 3:05 AM
  • Don't worry, there are so many effective ways to rescue your corrupted word files, if you need to get an answer for how to rescue a corrupted word file urgently, I suggest you to get some professional programs, such as: Word Repair Toolbox

    Download link: http://www.word.repairtoolbox.com/
    Monday, April 28, 2014 3:11 PM