message did not reach some or all of the intended recipients RRS feed

  • Question

  • Our clients users are getting this message when sending to a particular domain:

    The following recipient(s) cannot be

    on 12/3/2012 10:21 AM

    You do not have permission to send to this recipient.  For assistance,clients
    contact your system administrator.

    <"clients domain" #5.7.1 smtp;550 5.7.1 SPF check failed: "clients public IP" is
    not authorized to send in the name of "public domain name".>

    I have verified dns for domain in smtp virtual server, authenticated users have submit and relay rights.

    The email recipient has let us know they are not blocking clients email.

    Thursday, December 13, 2012 5:06 PM


  • Your domain has a published SPF record indicating that only certain IP addresses are allowed to send mail on behlaf of your domain - (the FROM: SMTP Address).  The recipient domain checked that and decided that that wasnt the case for those messages.

    Im guessing that the senders you allowed to relay are sending from a different FROM: domain other than yours and thats why it failed . Make sense?

    Thursday, December 13, 2012 8:49 PM
  • Hi davidjc52

    Have a try with below link to create a new SPF record for your DNS domain.

    Hope that Helps


    Zi Feng
    TechNet Community Support

    Friday, December 14, 2012 7:59 AM

All replies