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WSUS troubleshooting Unable to View Client Target Computers. RRS feed

  • Question

  • Hello Support,

    I am unable to see Computers in WSUS.

    These are the GPOs Created:

    Telnet is working fine with Port 8530, But Computers are not getting listed in WSUS through GPO

    Please advise

    Regards

    TLS


    Wednesday, October 23, 2019 11:39 AM

Answers

  • Hi TLS,
      

    Please consider starting with the following checks:
       

    1. On the client that is not displayed on the WSUS console, open a browser window, and navigate to http://192.168.11.10:8530/selfupdate/iuident.cab and make sure you can open/download the file.
      In the event of any failure, consider starting with a network connection between the client and the server.
         
    2. Make sure the client in question is actually trying to apply the policy, you can do this by running rsop.msc in elevated cmd.
         
    3. Please check the update in the client's Windows Update, and then give any error message?
      The error message can better locate the cause of the problem.
         

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 24, 2019 1:47 AM
  • Hi TLS,
      

    Please consider starting with the following checks:
       

    1. On the client that is not displayed on the WSUS console, open a browser window, and navigate to http://192.168.11.10:8530/selfupdate/iuident.cab and make sure you can open/download the file.
      In the event of any failure, consider starting with a network connection between the client and the server.
         
    2. Make sure the client in question is actually trying to apply the policy, you can do this by running rsop.msc in elevated cmd.
         
    3. Please check the update in the client's Windows Update, and then give any error message?
      The error message can better locate the cause of the problem.
         

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Hi Yic,

    Thanks for your reply,

    seems results are give correct. but still we are having issue with Clients are not able to view Computers in WSUS.

    We are testing in the Already Used and Fresh OS installed PC(2 PCs)

    here we getting results

    Thursday, October 24, 2019 6:33 AM

All replies

  • Hi TLS,
      

    Please consider starting with the following checks:
       

    1. On the client that is not displayed on the WSUS console, open a browser window, and navigate to http://192.168.11.10:8530/selfupdate/iuident.cab and make sure you can open/download the file.
      In the event of any failure, consider starting with a network connection between the client and the server.
         
    2. Make sure the client in question is actually trying to apply the policy, you can do this by running rsop.msc in elevated cmd.
         
    3. Please check the update in the client's Windows Update, and then give any error message?
      The error message can better locate the cause of the problem.
         

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, October 24, 2019 1:47 AM
  • Hi TLS,
      

    Please consider starting with the following checks:
       

    1. On the client that is not displayed on the WSUS console, open a browser window, and navigate to http://192.168.11.10:8530/selfupdate/iuident.cab and make sure you can open/download the file.
      In the event of any failure, consider starting with a network connection between the client and the server.
         
    2. Make sure the client in question is actually trying to apply the policy, you can do this by running rsop.msc in elevated cmd.
         
    3. Please check the update in the client's Windows Update, and then give any error message?
      The error message can better locate the cause of the problem.
         

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Hi Yic,

    Thanks for your reply,

    seems results are give correct. but still we are having issue with Clients are not able to view Computers in WSUS.

    We are testing in the Already Used and Fresh OS installed PC(2 PCs)

    here we getting results

    Thursday, October 24, 2019 6:33 AM
  • Hi TLS,
      

    Please consider starting with the following checks:
       

    1. On the client that is not displayed on the WSUS console, open a browser window, and navigate to http://192.168.11.10:8530/selfupdate/iuident.cab and make sure you can open/download the file.
      In the event of any failure, consider starting with a network connection between the client and the server.
         
    2. Make sure the client in question is actually trying to apply the policy, you can do this by running rsop.msc in elevated cmd.
         
    3. Please check the update in the client's Windows Update, and then give any error message?
      The error message can better locate the cause of the problem.
         

    Reply back with the results would be happy to help.
      

    Regards,
    Yic

    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Hi Yic,

    Thanks for your reply,

    seems results are give correct. but still we are having issue with Clients are not able to view Computers in WSUS.

    We are testing in the Already Used and Fresh OS installed PC(2 PCs)

    here we getting results

    Hi Yic,

    Now PCs are able to view. i have approved .i am getting this message.

    What does it mean?

    How i can ensure in Client PC, Updates are installed sucessfully?

    Please advise- Thanks

    Regards

    TLS

    Friday, October 25, 2019 7:54 AM
  • Hi Yic,

    Now PCs are able to view. i have approved .i am getting this message.

    What does it mean?

    How i can ensure in Client PC, Updates are installed sucessfully?

    Please advise- Thanks

    Hi TLS,
       

    If you currently need to confirm the client's update installation, then consider using WSUS's reporting.
    For example, if I need to check the update status of a computer, you can browse directly in the WSUS console:
          

           

    If your WSUS is newly added, you may need support for the following components:
           

    • Microsoft Report Viewer
    • Microsoft System CLR Types for SQL Server
         

    Please follow the prompts to install.
         

    As a warm suggestion, if the issue we started with has been resolved, consider marking the help to your content as an answer. Then sincerely welcome you to create a new thread to discuss other issues, which will clearly distinguish the discussion of each of our issues.
        

    Hope the above can help you.
        

    Regards,
    Yic


    Please remember to mark as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, October 25, 2019 8:57 AM