WIN32NETSKY??

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  JK616 said:

  I recently received notice by my computer that this file was found and was "high risk". I ran a complete scan of the computer and even downloaded a few different spyware/malware programs to try to get rid of the bug. Nothing has worked. It shuts down all sorts of processes at random (including windows explorer) and has slowed my computer down considerably.
  
  [...]

  Run the W32.Netsky@mm Removal Tool:
  http://www.symantec.com/security_response/writeup.jsp?docid=2004-021816-1759-99
  
  Run the Microsoft Windows Malicious Software Removal Tool

  Download, install, update and run:

  SUPERAntispyware (freeware) and Malwarebytes' Anti-Malware (freeware).

  
   

  See and follow:
  "Checking for/Help with Spyware, Malware and Hijackware".

  
  

  If you need more help with virus-related issues,  visit Microsoft Virus Solution and Security Center for resources and tools to keep your PC safe and healthy.

  [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

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  Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
  
  

  • Proposed as answer by Sean Zhu -Moderator Friday, December 19, 2008 3:05 AM
  • Marked as answer by Andy Song Friday, December 26, 2008 8:21 AM
  • Edited by Nicholas LiModerator Friday, April 6, 2012 6:44 AM PCSafety Center update

  Thursday, December 18, 2008 6:29 AM
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  Though this did help in removing other issues on my computer that I was aware of (nothing serious), I tried everything you listed and nothing seems to pick up on NETSKY's appearance on my computer. I have read that its possible to manually remove the worm, but any time I try opening files in relation to it Windows explorer shuts down and I have to reboot my system. Any other suggestions?

  Saturday, December 20, 2008 5:28 PM
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  JK616 said:

  Though this did help in removing other issues on my computer that I was aware of (nothing serious), I tried everything you listed and nothing seems to pick up on NETSKY's appearance on my computer. I have read that its possible to manually remove the worm, but any time I try opening files in relation to it Windows explorer shuts down and I have to reboot my system. Any other suggestions?

  When all else fails, Hijackthis v2.0.2 is the preferred tool to use. It will help you to both identify and remove any hijackware/spyware.
  Download: http://aumha.org/downloads/hijackthis.exe

  Post your log to:
  http://aumha.net/viewforum.php?f=30,
  http://castlecops.com/forum67.html
  http://forums.subratam.org/index.php?showforum=7
  or other appropriate forums for expert analysis.

  Please also ask for help to the Microsoft Newsgroup - Security - Viruses.
  Via your newsreader:

  news://msnews.microsoft.com/microsoft.public.security.virus

  Via Web:
  http://www.microsoft.com/communities/newsgroups/list/en-us/default.aspx?dg=microsoft.public.security.virus

   

  Thank you!
  
   

  [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]

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  Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003

  Sunday, December 21, 2008 8:34 AM