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wps connect to wireless router(supported dual band) in windows 7

    Question

  • Hi,
       I meet a issue on win7 Professional(Service Pack1) as connecting to a wireless router supported dual bands(2.4G & 5G). After one SSID get PBC prompt, other can't get PBC prompt on win7.  

       But click two SSID(2.4G or 5G) can both get PBC prompt on win10.Pls help check why Only one SSID can get PBC prompt on win7 and other can't get PBC prompt on win7. Then win10 has no this issue. Thanks<o:p></o:p>

    The steps are in the following. 
    1.enable 2.4G & 5G wps on wireless router
    2.click "Connect" button to connect a 2.4G SSID firstly in win7's Wireless Network Connection (not choose "Connect automatically")<o:p></o:p>

    3.win7 will get 2.4G PBC promt that display "You can also connect by pushing the button on the router"

    4.win7 fail to get 5G PBC promt(pic1 no ""You can also connect by pushing the button on the router") if click "Connect"
    button to connect a 5G SSID later<o:p></o:p>

    5.Reboot win7, then click 5G SSID to try to connect 5G firstly
    6.Win7 get 5G PBC prompt and fail to get 2.4G PBC prompt later if click 2.4G SSID.<o:p></o:p>

    We find WIN7 client also meet this issue in following dual-band routers ( 2.4G & 5G wifi chips are same vendor)<o:p></o:p>

    Netgear R8500(2.4G BCM4366+5G BCM4366)
    Netgear R8000(2.4G BCM43602+5G BCM43602)
    ASUS AC-1200 (2.4G MT7612EN+5G MT7612EN)<o:p></o:p>

        Then we test same following steps on win10 as connecting to a wireless router supported dual bands(2.4G & 5G). The 2.4G and 5G can both get PBC prompt("You can also connect by pushing the button on the router")<o:p></o:p>

    1.enable 2.4G & 5G wps on wireless router
    2.click a 2.4G SSID("cth_w_2.4_1") to try to connect 2.4g on win10
    3.win10 can get 2.4G PBC promt that display "You can also connect by pushing the button on the router"

    4.win10 can also get 5G PBC promt if click a 5G SSID("cth_w_5g_5") later. <o:p></o:p>

    The behaviors on win10 are different to upper win7

    Best Regards,<o:p></o:p>

    Tinghua<o:p></o:p>


    Friday, March 10, 2017 7:33 AM

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