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User profile tiles missing from login screen

    Question

  • After upgrading to the latest build of the Tech Preview, I can no longer select any user profiles from the login screen.  I only have the white "back" arrow.  I can login by swiping my fingerprint, but all of the user profile tiles are gone, including "Other User", so I can't login with any other user credential.
    Tuesday, January 20, 2015 9:04 PM

All replies

  • Make sure report this using Feedback App.

    Run Windows Update and install all updates.

    Tuesday, January 20, 2015 9:50 PM
  • For sure.
    Wednesday, January 21, 2015 4:07 PM
  • Hi Dread,

    Please create a new User Account and check if issue insists.

    PC settings->User and accounts->Other users, check if the other user accounts is listed there. Then click Add a user. and see if issue insists.

    Further, you may also check to switch user under Start:

    Best regards


    Michael Shao
    TechNet Community Support

    Thursday, January 22, 2015 6:49 AM
    Moderator
  • I tried adding a new local user and it doesn't show up either.  I should mention that this machine is domain joined, but we don't see this behavior on our Windows 8 machines, and the user tiles were showing up fine on this machine before one of the build upgrades.
    Thursday, January 22, 2015 7:35 PM
  • Hi Dread,

    Please also add that information when you submit the Feedback.

    If any further helpful information I found out, I will post back.

    Best regards


    Michael Shao
    TechNet Community Support

    Friday, January 23, 2015 5:31 AM
    Moderator