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User trying to save excel spreadsheet - getting `upload error' RRS feed

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    One of our users constantly updates an excel spreadsheet saved in our on-prem sharepoint intranet site. Very recently she's started getting `locked out' type errors when attempting to save the spreadsheet...

    `upload failed, your file wasn't uploaded because your changes cant be merged with changes made by someone else' - however she is the only one working on it.

    Excel version: 1907 (Build 11901.20176)

    SharePoint 2007(!)

    Anyone seen this before?

    Friday, August 16, 2019 9:09 AM

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    Hi Butlin,

    Delete the Cache in Office Upload Center and check whether you can save or not.

    https://support.office.com/en-us/article/Delete-your-Office-Document-Cache-b1d3765e-d71b-4bb8-99ca-acd22c42995d

    Does the issue occurs only with specific file?

    If YES, I suggest you copy the data in the problematic Excel file and paste it in new Excel workbook for working and check whether it works.

    Best Regards,

    Karthick Rajan


    Wednesday, September 11, 2019 9:42 AM