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Infopath performance issues after installing Internet Explorer 11 RRS feed

  • Question

  • We have an large and complex InfoPath form that connects to external data sources and has many sections that can be hidden or expanded.  Staff complete this form using Office 2010 InfoPath Filler.

    Since we upgraded our workstations to Internet Explorer 11, we have noticed a significant increase (from ~3 seconds to ~24 seconds) in the time it takes to expand a hidden section or add additional rows in the form.  Issue is reproducible when form is offline, so network, SharePoint and database connectivity issues don't appear to be related.  Computers are Domain members.

    If I uninstall IE11, performance returns to the original value.  Same issue is occurs with InfoPath 2010 and InfoPath 2013, on Windows 7 and Windows 10. 

    With IE10 approaching EOL in January, we don't want to simply uninstall IE11, but need a solution to this huge performance impact on our primary InfoPath form. 

    Has anyone else taken performance hits since the install of IE11 in InfoPath or other applications, and have any suggestions as to the cause or potential solutions? 

    Thanks in advance for any assistance.

    Monday, November 30, 2015 1:50 PM

Answers

  • Hi mrm33,

    We could disable Windows firewall or A/V software to check if the issue persist.

    If not, we could reset IE for testing.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Thursday, December 3, 2015 7:52 AM

All replies

  • Hi mrm,

    Thank you for your question.

    By this issue, we could refer to the following steps to check if the issue persist:

    1. Start Internet Explorer.
    2. Depending on your version of Internet Explorer, take one of the following actions: Click the Tools menu, and then click Internet options(or Click the gear icon, and then click Internet options)
    3. Click the Security tab, click Trusted sites, and then click Sites.
    4. In the Add this website to the zone box, type the URL which you access Infopath and then click Add. Repeat this step for any additional sites that you want to add to this zone.
    5. After you have added each site to the Websites list, click Close, and then click OK.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Tuesday, December 1, 2015 10:53 AM
  • hi Jim,

    The site was already in my "Local Intranet" zone.  I have now also tested adding it to "Trusted Sites" but the performance issue remains the same.

    Tuesday, December 1, 2015 6:07 PM
  • Hi mrm33,

    We could disable Windows firewall or A/V software to check if the issue persist.

    If not, we could reset IE for testing.

    Best Regard,

    Jim Xu

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Jim Xu
    TechNet Community Support

    Thursday, December 3, 2015 7:52 AM