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Error Code 80092004 RRS feed

  • Question

  • I am attempting to install the update titled: Cumulative Security Update for Internet Explorer 11 for Windows 7 for x64-based Systems (KB3038314). The update is 42.7 MB in size and every time I attempt to update it gets to 11% and then fails. My operating system is Windows 7 Home Premium, service pack 1, 64bit. The error code given is 80092004. I cannot find any information that address this specific problem. Does anyone have a soulution to this issue?
    Sunday, April 19, 2015 6:01 PM

Answers

  • Hi Gabriel J W,

    You can follow this following article to troubleshoot this kind of issue:

    You can't install updates in Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2

    https://support.microsoft.com/en-us/kb/2509997


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    • Marked as answer by Michael_LS Tuesday, April 28, 2015 9:19 AM
    Monday, April 20, 2015 7:06 AM

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