Auto Attendant / Exchange 2013 server selection RRS feed

  • Question

  • I'm looking to understand the selection of the exchange mailbox server that handles auto attendant operation. Assume two sites:

    Site A has a lync server plus an exchange cas and an exchange mailbox server.

    Site B has an exchange mailbox server.

    When the lync server contacts the exchange cas to route the auto attendant call, the cas is always directing the call to the site B Exchange mailbox server.

    Unlike regular user mailboxes, I can see no way to assign the auto attendant to a specific server or a way to set some sort of priority of the mailbox servers. How do you redirect such calls to the site A exchange mailbox server?

    • Edited by Mick_G Friday, October 30, 2015 11:49 AM
    Wednesday, June 4, 2014 12:46 AM

All replies

  • Did you get any response/answer for this question outside of this forum?
    Wednesday, September 10, 2014 3:36 PM
  • No.

    • Edited by Mick_G Friday, October 30, 2015 11:51 AM
    Wednesday, September 10, 2014 4:26 PM
  • FYI/Update: I found that the selected server is the one hosting the arbitration mailboxes.

    • Edited by Mick_G Friday, October 30, 2015 11:50 AM
    Tuesday, December 2, 2014 1:19 AM