LLoremae
Microsoft provides free help for the Messenger product line. Go to the following website.
Select your version and follow the instructions.
Windows Messenger, All Versions, Support:
http://help.live.com/help.aspx?project=a&querytype=topic&query=Default_Help_PROC_MessengerVersion.htm&market=en-us
Hope this helps.
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Ronnie Vernon
Microsoft MVP
Windows Desktop Experience