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internet explorer

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after a while of using the new internet explorer 9 my computer detects a problem and a window appears and it says internet explorer has stopped working and on the bottom theres only one button that i can click and it says close program. What do I do to make it work?

Thursday, June 7, 2012 3:02 AM

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Hi,

I suggest you try the following steps:

1. Please refer to this: http://support.microsoft.com/gp/pc_ie_intro

2. You can run Internet Explorer (No Add-ons) to troubleshoot the issue.



    1. Open Start Menu, then click all programs, select Accessories, open the system tools;

    2. Right-click Internet Explorer(No Add-ons), run as Administrator.

3. Reset Internet Explorer settings and see how it works.

4. Test issue in Clean Boot mode and Safe Mode

Hope this helps.

Vincent Wang

TechNet Community Support
- Marked as answer by Leo Huang Friday, June 15, 2012 9:40 AM
Friday, June 8, 2012 9:08 AM