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Polycom Group 500 - Bluetooth Mouse & Keyboard RRS feed

  • General discussion

  • Hi,

    We have a customer who has purchased a couple of Polycom Group 500 units with the RTV license which I must say I'm really impressed with. They have requested a couple of bluetooth mouse and keyboard's to use with the units, will any set work or is there a tried and tested model I should go for?

    Thanks


    http://lync2010tips.blogspot.com - tomcottonuk@googlemail.com - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

    Friday, December 20, 2013 8:30 PM

All replies

  • For your problem, it is better to ask the Polycom experts.


    Lisa Zheng
    TechNet Community Support

    Monday, December 23, 2013 6:07 AM
    Moderator
  • The Group Series does not support Bluetooth devices inhernetly.  It also does not support any type of keyboard.

    The ability to use a mouse will be coming in a future release, in which a wireless mouse with its own dongle would be supported just like in the HDX for using the 'UC Board' whiteboarding feature.


    Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP

    Friday, December 27, 2013 1:39 PM
    Moderator
  • Thanks Jeff, that's what I suspected as I couldn't find reference to it in the setup guide.

    Do you think the chap who wrote this blog was just lucky that his Bluetooth mouse and keyboard worked? http://janzoetemelk.blogspot.co.uk/2013/01/unboxing-group-series-500.html

    I tried a cheap and cheerful one I had lying around and it didn't work at all.


    http://lync2010tips.blogspot.com - tomcottonuk@googlemail.com - If this post has been useful please click the green arrow to the left or click 'Propose as answer'

    Thursday, January 2, 2014 8:24 AM