Problem adding a Dell ML 6020 Library to DPM 2012 RRS feed

  • Question

  • I am trying to setup a Dell ML6020 tape library on a DPM 2012 server. However, DPM only is detecting the drives.

    I have tried the following with no success.

    Any help would be appreciated.

    PS C:\Program Files\Microsoft System Center 2012\DPM\DPM\bin> Net stop dpmla
    The DPMLA service is stopping..
    The DPMLA service was stopped successfully.

    PS C:\Program Files\Microsoft System Center 2012\DPM\DPM\bin> dpmdrivemappingtoo
    Performing Device Inventory ...
    No Tape Library Found.Drive Mapping Failed.
    Error Code is: 0x80004004, Error Message is: Operation aborted

    PS C:\Program Files\Microsoft System Center 2012\DPM\DPM\bin> .\mct-x64.exe -d

    Opening changer \\.\Changer0
    Unable to open changer - Error 2. Aborting test!
    Could not open changer. Aborting!



    Thursday, August 30, 2012 7:26 PM


  • Hi,

    Most likely the medium changer device is listed as "unknown medium changer" in Windows device manager.  Once you install proper Windows 2008 X64 OEM drivers for the library, then DPM should be able to use it. Search for Windows 2008 x64 compatible drivers on the Dell web site.

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Saturday, September 1, 2012 8:13 PM