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German Office 2010 hyphentation error after Office 2010 Service Pack 2 RRS feed

  • Question

  • Hello everybody,

    Office 2010 Service Pack 2 x86 on a Windows Server 2008 R2 terminal Server displays the error message "C:\Program Files\Microsoft Office\OFFICE14\PROOF\MSHY7GE.LEX für Deutsch (Deutschland) kann von Word nicht geöffnet werden." (translated in my own words: "Word cannot open C:\Program Files\Microsoft Office\OFFICE14\PROOF\MSHY7GE.LEX for German (Germany)."

    This works fine when we logon as an administrator, it fails only as a normal user. However, a Process Monitor trace shows that Word actually does open the file very well without any error and creates a memory mapped file for it. Especially, there is no "access denied" error in the Process Monitor log.

    The issue has just startet appearing after Office 2010 Service Pack 2 had been rolled out by WSUS.

    Does anyone have a clue about what is going on here? Thanks in advance.

    Best Regards,

    Stefan Falk


    Best Regards, Stefan Falk

    Saturday, November 30, 2013 7:26 PM

Answers

  • Hello everybody,

    Thanks for the tipps. The problem is solved, however the root cause was totally different than expected. A couple of .LEX files had a length of 0 (zero!) bytes. After repairing Office, some but not all of them hat content again. Hyphenation works again now.


    Best Regards, Stefan Falk

    • Marked as answer by Stefan Falk Friday, December 6, 2013 9:48 AM
    Friday, December 6, 2013 9:48 AM

All replies

  • Hi,

    As fa as I know, the issue seems that orrured in Word 2000 and Word 2002. The whole error meassage :"Word cannot open the spelling file c:\programs files(x86)\common files\Microsoft Shared\Proof\MSSP3GEp.lex for German(Germany)".

    Cause:

    This behavior can occur when all of the following are true:     
    • The default keyboard language installed on your computer is English (United States).

      -and-
    • Your Word document contains text in another language (for example, German).

      -and-
    • Language AutoDetect is turned on in Microsoft Word.

    Then, I suggest you upgrade all the Office 2010 updata patches. I suppose that it is a permission issue.

    Please try to give the MSHY7GE.LEX Registry keys full control to every user.

    Here is similar issue:

    http://www.sevenforums.com/microsoft-office/163525-word-cannot-open-spelling-file.html

    http://social.technet.microsoft.com/Forums/windowsserver/en-US/ed9d5dba-f426-431a-bb06-5bf6da2e51d8/word-cannot-open-spelling-file-mssp3geplex?forum=winserverTS

    Regards,

    George Zhao
    Forum Support
    ________________________________________
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    Monday, December 2, 2013 2:59 AM
  • Hi,

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    Thanks,

    George Zhao
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please click "tnfsl@microsoft.com"

    Thursday, December 5, 2013 12:55 AM
  • Hello everybody,

    Thanks for the tipps. The problem is solved, however the root cause was totally different than expected. A couple of .LEX files had a length of 0 (zero!) bytes. After repairing Office, some but not all of them hat content again. Hyphenation works again now.


    Best Regards, Stefan Falk

    • Marked as answer by Stefan Falk Friday, December 6, 2013 9:48 AM
    Friday, December 6, 2013 9:48 AM