Windows Server setup on DELL Precision 690 RRS feed

  • Question

  • Hi, I am trying very hard to install Windows server 2003 on a DELL precision 690 system which already has Windows xp(x64) installed on it.This is a 64 bit machine and I tried installing both x32 & x64 Windows server 2003 on it.It shows a message saying it cant find hard drives in the system after some initial process of setup while booting from server CD .Can anybody help me out.
    Friday, September 29, 2006 4:28 AM


  • I just finished installing Server 2003 X64 on a PowerEdge 860 using the X64 XP driver without any issues.


    Thank you for the help.

    • Proposed as answer by tas6342 Sunday, January 24, 2010 10:23 AM
    • Marked as answer by Carey FrischMVP Saturday, October 22, 2011 9:35 PM
    Thursday, August 30, 2007 2:05 PM

All replies

  • Your workstation probably has SATA or SAS hard drive and needs a special driver that you need to load just as Windows setup starts.  It will ask you to hit F6 to install additional drivers or 3rd party drivers.  Of course you will need to download the correct driver from Dell first. 

    You could try something else too....in the BIOS, find the section for the SATA or SAS controller and change the mode to "Compatibility".  Run through the Windows setup and once you are done with the setup go back in the BIOS and switch it back.

    I had to do this one of my workstations that I installed server on.
    Sunday, November 5, 2006 5:20 AM
  • Hi,  I too have just installed Windows Server 2003 - ent on a dell precision 690.  You most likely have the SAS 5 driver.  You have to download the dell SAS 5/ir integrated driver from the windows XP driver sets. When you start the installation, press F6 to select and additional driver.  Insert the floppy disk you created with file you downloaded.  When windows server 2003 loads the driver, it is going to tell you that you have provided a driver which is newer than the one provided with windows and will tell you it recommends that you go with the one provided.  Select use the driver from the disk and everything will go fine from there.


    Good luck.



    Wednesday, January 10, 2007 2:26 PM
  • No luck here. Done as instructed by jbanks - but continue to get the blue screen :-(

    A search on the Dell support site has drivers for XP and other Windows OS servers - but did not find the driver for Windows Server 2003.

    Wednesday, January 31, 2007 7:52 AM
  • I have just solved this problem.  I found the SAS Raid driver for a Dell 690 in the XP x64 section of the Dell support site at this link.


    I installed the OS on the AHCI controller from Intel and got their 64 bit driver for 632xESB2 but could not see my mirrored drives on the SAS controller

    I was able to install the drivers above from device manager but otherwise you would need to F6 on the blue screen during the first install as mentioned above.


    If you'd like me t send the driovers email me at danmccune@comcast.net.

    Tuesday, February 6, 2007 9:31 PM
  • Hi Dan,

    would you clarify - were you installing the 64 bit version of Windows Server 2003 or the 32 bit version?

    If the former, besides the SAS Raid driver, what other dirvers/firmware did youneed?



    Tuesday, February 6, 2007 9:44 PM
  • Hi. If you want to install Windows 2003 Server 32 bit on a Dell Precision 690 workstation and the controller is a DELL SAS 5/ir Integrated Controller, you will have to use the driver for Windows XP 32 bit as a 3rd party controller driver.


    Filename: BR122953.exe

    Extract the files into a floppy. During the installation, press F6. Windows will ask if you want to use the driver from the floppy... choose Yes.

    I hope it helps.

    Friday, March 23, 2007 11:22 PM
  • Downloading the drivers from the site, and pressing F6, will allow you to install. However, prior to doing this, you need the latest version of the BIOS (A04 at the time this was written), and the latest SAS 5/iR Integrated firmware. These need to be installed prior to installing the O/S. If you are using the Adaptec SATA RAID Controller, you have have to go to Adaptec's site to get their firmware, and their drivers.


    Once all this is installed, you will also need to install the Intel Chipset drivers from the Dell support site.


    Then, you will need the latest NVidia drivers for the Quadro FX 550 (assuming this is the card you have). Also, the SoundBlaster XFi drivers.


    And, after you get all this installed, and install the updates, then Windows Server 2003 Service Pack 2, you will be where I am. That is, trying to install Visual Studio 2005 to finish up installation of this development box for SharePoint development. Note: SharePoint does not support XP or Vista, so you have to use Server 2003.


    And guess what, there is a problem with some of the drivers. Not sure which one. It seems to be the video drivers, but I can't be sure. Sometimes we get blue screens, and sometimes, the screen throws artifacts and the machine freezes. We have done 3 complete, and very clean, re-installations paying close attention to what we install. However, the end result is that Windows Server 2003 runs fine until you run an application on it. Then, at some point (non-repeatable, but consistently) it explodes or freezes. Basically, the box is un-usable under Windows Server 2003.

    Tuesday, April 24, 2007 8:41 PM
  • THANK YOU!!! I was trying to find drivers for this for 2 days without success.  You have just made my life easier for my short deadline.
    Thursday, July 5, 2007 2:51 PM
  • I just finished installing Server 2003 X64 on a PowerEdge 860 using the X64 XP driver without any issues.


    Thank you for the help.

    • Proposed as answer by tas6342 Sunday, January 24, 2010 10:23 AM
    • Marked as answer by Carey FrischMVP Saturday, October 22, 2011 9:35 PM
    Thursday, August 30, 2007 2:05 PM
  • This drove me wacky -- I found the appropriate 64bit driver here:


    None of the drivers on Dell's download center worked. The one that worked for me was the ESB, btw.

    Good Luck!
    Sunday, January 24, 2010 10:22 AM
  • hi my harddrive on my dell lobtop is not working .its like it freez i cannot burn any cds.and the driver door is not opening.can someone help me please.its a dell inspiron 1521 


    • Edited by patricklove9 Wednesday, September 7, 2011 10:22 PM
    Wednesday, September 7, 2011 10:21 PM