I'm currently out of town and my team have a challenge with a Lync Voice.
I'm waiting for my team to affirm the Dialogic model and firmware though.
This is essentially an OCS upgraded to Lync.
NB: Lync IM, voice is working fine
We have a LyncFE/Mediation (co-located) <--> Quantum Dialogic (Media Gateway) <--> Siemens HiPath 4000 v5.0460 <-->
PSTN
NB: I have noted -
Migrating Dialogic Media Gateway from OCS R2 to Lync Mediation Servers and Intermittent Outbound
Calling
However, my team does not have access to the Dialogic and struggling to get hold of the client's telecom team
ERR: ---------------------------------------
Log Name: Lync Server
Source: LS Outbound Routing
Date: 4/12/2012 3:37:10 AM
Event ID: 46009
Task Category: (1038)
Level: Error
Keywords: Classic
User: N/A
Computer: xx-LYNCFE1.domain.com
Description:
An attempt to route to a gateway failed.
Could not route to Gateway 10.41.64.X, the attempt failed with response code: 504 Server time-out (CallID: abd1c7fd066c4afbbfddfbd6079f264e).
Failure occurrences: 9, since 4/12/2012 2:46:48 AM.
Cause: A gateway failed to respond to a request within allotted time or was unable to route the request due to some error.
Resolution:
Check whether the specified gateway is up and is properly configured.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS Outbound Routing" />
<EventID Qualifiers="50190">46009</EventID>
<Level>2</Level>
<Task>1038</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-12T10:37:10.000000000Z" />
<EventRecordID>9897</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>xx-LYNCFE1.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>10.41.64.X</Data>
<Data>504 Server time-out</Data>
<Data>abd1c7fd066c4afbbfddfbd6079f264e</Data>
<Data>9</Data>
<Data>4/12/2012 2:46:48 AM</Data>
</EventData>
</Event>
Log Name: Lync Server
Source: LS Outbound Routing
Date: 4/12/2012 3:37:32 AM
Event ID: 46026
Task Category: (1038)
Level: Error
Keywords: Classic
User: N/A
Computer: xx-LYNCFE1.domain.com
Description:
A PBX gateway has been marked as down.
Gateway name: pool1.domain.com.
Cause: A gateway failed to respond to a request within allotted time or was unable to route the request due to some error.
Resolution:
Verify that the gateway is up and can respond to calls.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS Outbound Routing" />
<EventID Qualifiers="50190">46026</EventID>
<Level>2</Level>
<Task>1038</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-12T10:37:32.000000000Z" />
<EventRecordID>9898</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>xx-LYNCFE1.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>pool1.domain.com</Data>
</EventData>
</Event>
Log Name: Lync Server
Source: LS Outbound Routing
Date: 4/12/2012 3:37:32 AM
Event ID: 46046
Task Category: (1038)
Level: Error
Keywords: Classic
User: N/A
Computer: xx-LYNCFE1.domain.com
Description:
A call to a PSTN number failed due to non availability of gateways.
Called Number: +2348077400XYZ
Phone Usage: Internal
Route: National Routes
CallId: dabd9f584af14a5dafe5efa0a05dc2c9
Cause: All gateways available for this call are marked as down.
Resolution:
Verify that these gateways are up and can respond to calls.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="LS Outbound Routing" />
<EventID Qualifiers="50190">46046</EventID>
<Level>2</Level>
<Task>1038</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2012-04-12T10:37:32.000000000Z" />
<EventRecordID>9899</EventRecordID>
<Channel>Lync Server</Channel>
<Computer>xx-LYNCFE1.domain.com</Computer>
<Security />
</System>
<EventData>
<Data>+2348077400XYZ</Data>
<Data>Internal</Data>
<Data>National Routes</Data>
<Data>dabd9f584af14a5dafe5efa0a05dc2c9</Data>
</EventData>
</Event>
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