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Create Windows 8.x installation usb drive RRS feed

  • Question

  • I have a Lenovo k410 desktop that started with Windows 8.0. Then I added the Windows 8.0 Professional Feature pack.

    Then the machines was upgraded to Windows 8.1.

    Now I need to run a Windows Repair (not refresh or reset) which requires a Windows Install USB Flash drive or dvd.

    When I try to run the Windows 8.1 create installation media here:

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media

    It requires the Windows 8.1 Product Key which I do not have.

    I then found what I thought was the same tool for Windows 8.0, when I tried that utility and entered the Windows 8.0 Professional Feature pack Product Key, it would not allow me to proceed because it does not support feature packs.

    I don't know the original product key, I cannot figure out how to get this out of the bios.

    Questions:

    1) Would anyone know how to get the original Windows 8.0 product key out of the bios?

    2) Would anyone have other ideas on how I can complete a repair?

    http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media


    Thank you, Bill

    Wednesday, September 3, 2014 7:49 PM

Answers

  • Hi,

    for upgrade your Windows 8 Home to Windows 8 pro Edition, you need to purchase the Windows 8.1 Pro Pack license. with the Pro Pack key you can upgrade your Windows 8 to Windows 8.1 professional without a clean Installation.

    thanks

    diramoh

    • Marked as answer by Roger Lu Monday, September 15, 2014 9:30 AM
    Thursday, September 11, 2014 12:45 PM

All replies

  • Hi  jessiedog,

    According to the description, for the first question, I would suggest to turn to Lenovo for support about this, because this key is an OEM license together with the computer itself.

    As for the second question, you can not repair a Windows 8 system with a Windows 8.1, vice versa. In this case, I would  suggest to create a recovery drive instead in the way below:

    http://windows.microsoft.com/en-us/windows-8/create-usb-recovery-drive                   

    Regards


    Wade Liu
    TechNet Community Support

    • Marked as answer by jessiedog Monday, September 8, 2014 5:53 PM
    • Unmarked as answer by jessiedog Wednesday, September 10, 2014 9:57 PM
    Thursday, September 4, 2014 12:05 PM
  • Wade,

    This is really frustrating.

    The machine came with Windows 8.0 Home; I upgraded to Professional and then installed Windows 8.1.

    Lenovo only has a Windows 8.0 home product key for me.

    What I need is a Windows 8.1 Professional key and Microsoft is the only one that can create.

    I don't want to do a Reset, Refresh or Recovery as it will take me back to Windows 8.0 Home.

    Please let me know how to obtain the correct Windows 8.1 Professional key.


    Thank you, Bill

    Wednesday, September 10, 2014 10:01 PM
  • Hi Jessie,

    A Windows 8.1 product key is different from a Windows 8 product key, if you really want on Windows 8.1 key, you have to purchase one from Microsoft official site or the official vendor:

    http://www.microsoft.com/licensing/ 

    Regards


    Wade Liu
    TechNet Community Support

    Thursday, September 11, 2014 10:58 AM
  • Hi,

    for upgrade your Windows 8 Home to Windows 8 pro Edition, you need to purchase the Windows 8.1 Pro Pack license. with the Pro Pack key you can upgrade your Windows 8 to Windows 8.1 professional without a clean Installation.

    thanks

    diramoh

    • Marked as answer by Roger Lu Monday, September 15, 2014 9:30 AM
    Thursday, September 11, 2014 12:45 PM