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Permission error installing AD RMS server role on W2008 RRS feed

  • Question

  • Hi,

    I am getting the following error when selecting the service account the AD RMS components will run under:

    "Your user account does not have permissions to query Active Directory Domain Services"

    For the service account we are selecting, we have tried numerous active directory accounts from local administrators of the server to domain/enterprise admins without luck. I have read:

    http://support.microsoft.com/kb/947046


    However this solution also doesn't work for us.

    We are installing the AD RMS server role using an account who is a member of the  Enterprise Admins group so that the SCP can be configured (if we could actually get to that screen). The server I attempting to install this role on is W2k8 EE SP2 (fully patched).

    Any help would be greatly appreciated.
    Tuesday, September 8, 2009 12:39 AM

Answers

  • We resolved it with the following:

    our domain is xyz.com.au

    Typically when entering user accounts we would enter:

    xyz\userName

    For the role to validate the user account correctly we needed to enter it as:

    xyz.com.au\userName

    Operator error I guess...

    • Marked as answer by bundyum Tuesday, September 8, 2009 11:41 PM
    Tuesday, September 8, 2009 11:41 PM