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Issues in booting up Windows 7 Home RRS feed

  • Question

  • Hi,

    I am using licensed Windows 7 Home Basic in my Sony Vaio notebook. I have only one OS:in my notebook. I am facing some issues while booting my OS. To get into my windows log in screen I have to use either of following options. 

    1. Keep pressing Esc/F1/F2 button till screen with "Starting windows + full Windows icon with heart beat effect" comes as part of booting process. I haven't tried any other function keys for log in.
    2. Keep pressing control+alt+ delete  button till reaching the "Starting windows + full Windows icon with hear beat effect" screen. and again same key is needed for get the log in screen.

    If I am not using any of the above options I am able to see only the screen "Starting windows" + a dot(this dot is for Windows icon), and it will never reach the login page.

    Kindly help me with your suggestions to resolve this problem.

    Sunday, December 19, 2010 5:58 AM

Answers

  • Hi,

     

    As my understanding, if you want to boot into Windows 7 successfully, you must press additional key in the boot process. If I misunderstand your words, please feel free to let me know.

     

    We could try the following steps to check this issue:

     

    1.    Did this issue occur before? If not, please try to use system restore to get back to a good time point.

     

    2.    Have you install any software recently? Please temporarily uninstall them for test.

     

    3.    Unplug all unnecessary devices to test your computer's performance

     

    Hope it helps.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Monday, December 27, 2010 1:37 AM
    Thursday, December 23, 2010 8:38 AM

All replies

  • Hi,

     

    As my understanding, if you want to boot into Windows 7 successfully, you must press additional key in the boot process. If I misunderstand your words, please feel free to let me know.

     

    We could try the following steps to check this issue:

     

    1.    Did this issue occur before? If not, please try to use system restore to get back to a good time point.

     

    2.    Have you install any software recently? Please temporarily uninstall them for test.

     

    3.    Unplug all unnecessary devices to test your computer's performance

     

    Hope it helps.

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Monday, December 27, 2010 1:37 AM
    Thursday, December 23, 2010 8:38 AM
  • Hi,

     

    Sorry for the late response.I managed to resolve the issue somehow after system recovery,antivirus scan etc.

    Last week I transferred some data from my old PC to my laptop and this issue has come up again.I have run Norton antivirus and Avast on my laptop.But the issue persists.Could you please help me out with your suggestions.

    Tuesday, January 11, 2011 2:00 AM