CD-Rom is disabled and cannot be activated via right click RRS feed

  • Question

  • Hi everybody,

    I have got a problem with Vista SP2 machines in our company.
    About one time a week we get a call, that the CD-Rom is not accessable.

    After taking a look, we see, that the CD-Rom is disabled and cannot be enabled by right click.

    To enable, it is necessary to uninstall the device by right click and to rescan for hardware. So, the device will be installed.

    Is there a known problem in vista or a problem with other applications?

    best regards

    Tuesday, September 22, 2009 10:32 AM