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Outlook 2016 Crashes - wcllib.dll error RRS feed

  • Question

  • Outlook 2016 calender keeps crashing with WebEx plugin enabled...get error in wcllib.dll...if I disable it is fine, but I need the funtionality of he plugin...any help
    Friday, March 25, 2016 5:42 PM

Answers

  • Hi,

    Have you tried to install the latest applicable updates for outlook?

    I noticed the outlook work fine after disabling the WebEx plugin.

    Based on my search, the WebEx is a third-party plugin, there may be some compatibility issue with outlook.

    Please also try to use the plugin on other version outlook and check if the issue persists.

    In addiction, as the issue is more specific with outlook side, I suggest you ask a question in outlook forum:

    https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook

    Regards,

    David 

    Monday, March 28, 2016 2:37 AM
    Moderator

All replies

  • You might want to ask WebEx.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Saturday, March 26, 2016 4:50 AM
  • Hi,

    Have you tried to install the latest applicable updates for outlook?

    I noticed the outlook work fine after disabling the WebEx plugin.

    Based on my search, the WebEx is a third-party plugin, there may be some compatibility issue with outlook.

    Please also try to use the plugin on other version outlook and check if the issue persists.

    In addiction, as the issue is more specific with outlook side, I suggest you ask a question in outlook forum:

    https://social.technet.microsoft.com/Forums/office/en-US/home?forum=outlook

    Regards,

    David 

    Monday, March 28, 2016 2:37 AM
    Moderator