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Server Error in '/' Application. [COMException (0x81020024): Unable to connect to database] RRS feed

  • Question

  • Hi,

    My team and I are trying to resolve this issue. some of our users are having trouble uploading data into the database. this is the error that they are getting.

    I would really appreciate it if you could help me get ridd fo this issue.

    Server Error in '/' Application.

    Unable to connect to database. Check database connection information and make sure the database server is running.

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code. Exception Details: System.Runtime.InteropServices.COMException: Unable to connect to database. Check database connection information and make sure the database server is running. Source Error:

    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

    Stack Trace:

    [COMException (0x81020024): Unable to connect to database.  Check database connection information and make sure the database server is running.]

       Microsoft.SharePoint.Library.SPRequestInternalClass.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +0

       Microsoft.SharePoint.Library.SPRequest.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +359

    [SPException: Unable to connect to database.  Check database connection information and make sure the database server is running.]

       Microsoft.SharePoint.Library.SPRequest.PreInitServer(String bstrAbsoluteRequestUrl, String bstrServerRelativeUrl, Int32 lZone, Guid gApplicationId, Guid gSiteId, Guid gDatabaseId, String bstrDatabaseServer, String bstrDatabaseName, String bstrDatabaseUsername, String bstrDatabasePassword, Boolean fHostHeaderIsSiteName) +479

       Microsoft.SharePoint.SPSite.PreinitializeServer(SPRequest request) +666

       Microsoft.SharePoint.SPWeb.InitializeSPRequest() +548

       Microsoft.SharePoint.SPWeb.EnsureSPRequest() +75

       Microsoft.SharePoint.SPWeb.get_Request() +74

       Microsoft.SharePoint.WebControls.SPControl.SPWebEnsureSPControl(HttpContext context) +613

       Microsoft.SharePoint.WebControls.SPControl.GetContextWeb(HttpContext context) +41

       Microsoft.SharePoint.SPContext.get_Current() +123

       CKS.EBE.BlogContext.get_BlogEnabledSite() +37

       CKS.EBE.BlogHttpModule._app_PostAuthorizeRequest(Object sender, EventArgs e) +113

       System.Web.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +80

       System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +171

    the description of the error on the server is as follows:

    The description for Event ID ( 27745 ) in Source ( Windows SharePoint Services 3 ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: #50071: Unable to connect to the database MOSS_Content_RBI on BartDB\Bart.  Check the database connection information and make sure that the database server is running..

    Thursday, January 9, 2014 5:40 PM

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